Reviews (904)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

June 28, 2022

used a few of these type of apps but optimonk is by far the most feature rich and simple to use. Excellent support too.

Red Dot Jewels
United Kingdom
About 5 hours using the app
OptiMonk replied June 29, 2022

Hi Shalini! I was happy to support you, thanks for sharing your opinion, it means a lot to our team. We always aim for the best quality assistance <3 I wish you good luck with your campaign. Anna from OptiMonk

May 27, 2022

Excellent support! The app itself works great and gets constantly updated with new templates and features.

Olive Oil Lovers Wholesale
United States
About 4 hours using the app
OptiMonk replied May 27, 2022

Hey There,

Thank you for your kind words. :) We are so glad to hear that you are satisfied with our app and the support team.

If you need any assistance in the future, please don't hesitate to contact us again, we'll do our best to assist you!

Have a nice day,
Zsofi from OptiMonk

December 8, 2021

I was skeptical at first being a "free" app but after some truly helpful assistance from Anna the support staff I was able to set up exactly what i wanted. I'm absolutely thrilled and highly recommend. Thanks

Olive & Miles The Collection
Australia
About 4 hours using the app
OptiMonk replied December 8, 2021

Hi There,

Thank you for taking the time to share your opinion! :)

I'm glad you had a positive first impression with our app and I hope that OptiMonk will help you reach your eCommerce goals!

Should you have any questions in the future, feel free to contact us via chat or at support@optimonk.com and we'll be happy to help.

Have a lovely day!

Kind Regards
Anna from OptiMonk Support

August 6, 2022

I moved over from using Rivo to OptiMonk when it became clear Rivo couldn't do half the things I need (particularly multiple pop ups across different pages and advanced customisation).
OptiMonk does it all, and what's more it does it with a beautiful and well thought out interface that makes customisation so incredibly easy. I'm really glad I made the switch. Thank you OptiMonk!

MadeByBishop.com
United Kingdom
About 3 hours using the app
OptiMonk replied August 8, 2022

Hi There,

Wow, what an amazing review!! We're so glad you found us and we truly appreciate your detailed feedback on our app! We wish you a lot of joy and success using OptiMonk!

Anna & the Support Team

August 17, 2021

Words can not express how outstanding this app is!
I wanted to inform people to leave us a review on checkout and it looks fantastic, so simple so easy!

Lizosoft Ltd
United Kingdom
About 3 hours using the app
OptiMonk replied August 18, 2021

Hi,

Thank you for your feedback!

We are so happy to see that you are satisfied with our app and you find it easy to use.

Have a great time while using OptiMonk and please see us with any upcoming questions.

Best regards,
OptiMonk Support Team

September 30, 2021

Super gute App, viel Auswahl an schönen Vorlagen, funktioniert alles wie es soll und der Service ist auch überragend!

paperly.shop
Germany
About 3 hours using the app
OptiMonk replied October 1, 2021

Hi Jannis,

Thank you for reaching out to us via chat yesterday, I'm very happy to hear that you were satisfied with the support you received from me!! :)

I wish you the best of luck with your subscription campaign, I hope OptiMonk will help you gain a lot of leads.

Feel free to reach out to us anytime.

Have a great weekend,

Anna from OptiMonk

June 23, 2021

Anna offered excellent and fast advice helping me to step up and optimise my first pop up, going above and beyond with my multiple questions. I'm looking forward to launching the tool on our site!

Inner Atlas
Australia
About 3 hours using the app
OptiMonk replied June 23, 2021

Hi Tara,

Thank you so much for mentioning my name. :)

I'm very happy that you were open to my suggestions and I really appreciate that you took the time and effort to get familiar with OptiMonk.

I wish you a lot of success in the future!

Have a nice day,

Anna from OptiMonk

May 25, 2020

Good app like it .
Usefull app Hope we increase our contacts with this app.easy to manage setting accordingly.

Empenzo Automated Sewing Systems
Singapore
About 2 hours using the app
OptiMonk replied June 5, 2020

Hi,

Thanks for your great feedback.

We are so happy to see that you find our product useful and easy to use.

Have a great time using OptiMonk :)

Best,
OptiMonk Team

May 11, 2023

So far the app is great. Team is very active and responds immediately. The forms are intutive and easy to implement

MiStore.pk
Pakistan
About 2 hours using the app
OptiMonk replied May 15, 2023

Hello there,

I am glad to hear about your positive experience with our service.
Thank you for your kind words!

If you need any assistance, please do not hesitate to get back to us. We are happy to help!

Best Regards,

Ati from OptiMonk

August 9, 2018

So far they are doing great, but it's very pricey compared to other apps.

Homeslove
United States
About 2 hours using the app