Reviews (914)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective capture of anonymous traffic and conversion into customers using exit-intent technology. They report significant boosts in conversion rates and sales, crediting customizable pop-ups and targeted discounts. The app is user-friendly, requiring no technical skills, and is supported by responsive customer service. Continuous updates enhance its reliability and feature set, making it a valuable tool for online sales enhancement.

March 23, 2023

So easy to use and is a well-informed tool to help you pick what suits your business the best. I was helped by Zsofi and she was incredibly prompt and helpful!

progettoskin
Australia
About 5 hours using the app
OptiMonk replied March 23, 2023

Dear Maria,

Thank you so much for your kind review, I'm really happy that you were satisfied with the app and my support. :) I wish you a lot of success, and please feel free to get back to us via chat if you need help in the future.

Zsofi from OptiMonk

June 28, 2022

used a few of these type of apps but optimonk is by far the most feature rich and simple to use. Excellent support too.

Red Dot Jewels
United Kingdom
About 5 hours using the app
OptiMonk replied June 29, 2022

Hi Shalini! I was happy to support you, thanks for sharing your opinion, it means a lot to our team. We always aim for the best quality assistance <3 I wish you good luck with your campaign. Anna from OptiMonk

May 27, 2022

Excellent support! The app itself works great and gets constantly updated with new templates and features.

Olive Oil Lovers Wholesale
United States
About 4 hours using the app
OptiMonk replied May 27, 2022

Hey There,

Thank you for your kind words. :) We are so glad to hear that you are satisfied with our app and the support team.

If you need any assistance in the future, please don't hesitate to contact us again, we'll do our best to assist you!

Have a nice day,
Zsofi from OptiMonk

February 20, 2024

Chris was super quick to respond and help. I had some issues with embedding the app and was sorted in minutes!

Professional and the pop ups looks brilliant.

Thanks
Saloos Team

Saloos
United Kingdom
About 4 hours using the app
OptiMonk replied February 23, 2024

Dear Saloos Team,

We really appreciate your kind feedback, it means a lot to us :)

Thank you on behalf of Chris and the OptiMonk Team!

Best,
OptiMonk Team

December 8, 2021

I was skeptical at first being a "free" app but after some truly helpful assistance from Anna the support staff I was able to set up exactly what i wanted. I'm absolutely thrilled and highly recommend. Thanks

Olive & Miles The Collection
Australia
About 4 hours using the app
OptiMonk replied December 8, 2021

Hi There,

Thank you for taking the time to share your opinion! :)

I'm glad you had a positive first impression with our app and I hope that OptiMonk will help you reach your eCommerce goals!

Should you have any questions in the future, feel free to contact us via chat or at support@optimonk.com and we'll be happy to help.

Have a lovely day!

Kind Regards
Anna from OptiMonk Support

January 12, 2024

I needed a newsletter popup solution and stumbled upon OptiMonk. The platform is really well designed and very easy to use. The level of customization is also amazing and I was able to create something that fits my vision perfectly. I would highly recommend giving it a try!

Carbonex
Canada
About 3 hours using the app
OptiMonk replied January 15, 2024

Hi There!

Thank you so much for your kind review, we are glad to hear you find our app easy to use and would recommend it!
The whole team appreciates your words.

Kind Regards,
OptiMonk Team

August 6, 2022

I moved over from using Rivo to OptiMonk when it became clear Rivo couldn't do half the things I need (particularly multiple pop ups across different pages and advanced customisation).
OptiMonk does it all, and what's more it does it with a beautiful and well thought out interface that makes customisation so incredibly easy. I'm really glad I made the switch. Thank you OptiMonk!

MadeByBishop.com
United Kingdom
About 3 hours using the app
OptiMonk replied August 8, 2022

Hi There,

Wow, what an amazing review!! We're so glad you found us and we truly appreciate your detailed feedback on our app! We wish you a lot of joy and success using OptiMonk!

Anna & the Support Team

September 30, 2021

Super gute App, viel Auswahl an schönen Vorlagen, funktioniert alles wie es soll und der Service ist auch überragend!

paperly.shop
Germany
About 3 hours using the app
OptiMonk replied October 1, 2021

Hi Jannis,

Thank you for reaching out to us via chat yesterday, I'm very happy to hear that you were satisfied with the support you received from me!! :)

I wish you the best of luck with your subscription campaign, I hope OptiMonk will help you gain a lot of leads.

Feel free to reach out to us anytime.

Have a great weekend,

Anna from OptiMonk

June 23, 2021

Anna offered excellent and fast advice helping me to step up and optimise my first pop up, going above and beyond with my multiple questions. I'm looking forward to launching the tool on our site!

Inner Atlas
Australia
About 3 hours using the app
OptiMonk replied June 23, 2021

Hi Tara,

Thank you so much for mentioning my name. :)

I'm very happy that you were open to my suggestions and I really appreciate that you took the time and effort to get familiar with OptiMonk.

I wish you a lot of success in the future!

Have a nice day,

Anna from OptiMonk

May 25, 2020

Good app like it .
Usefull app Hope we increase our contacts with this app.easy to manage setting accordingly.

Empenzo Automated Sewing Systems
Singapore
About 2 hours using the app
OptiMonk replied June 5, 2020

Hi,

Thanks for your great feedback.

We are so happy to see that you find our product useful and easy to use.

Have a great time using OptiMonk :)

Best,
OptiMonk Team