Reviews (905)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

August 23, 2021

I used this app to help me convert more sales. Super easy to set up. I simply needed to follow the prompts.

Author D.G. BAXTER
United States
15 minutes using the app
OptiMonk replied August 24, 2021

Hi,

Making our product user-friendly and easy to use is our topmost priority so it is always a pleasure to see that our users appreciate our efforts.

Thank you for sharing your experience with us, you're awesome :)

Have a nice day :)
Best,
OptiMonk Team

January 5, 2022

Easy to use and very helpful. can't believe how easy the setup was. the ability to auto generate codes is great

Nina Silva Beauty
Australia
8 minutes using the app
OptiMonk replied January 5, 2022

Hi Nina,

I'm glad you had great first impressions and that everything was smooth while setting up OptiMonk. The automatically generated coupon code is a new feature we released recently and I'm happy that you like it!

Thank you for leaving a review and please feel free to contact us via chat or email if you need any campaign advice or assistance regarding your account.

Have a great day,

Anna from OptiMonk

July 28, 2021

I tried a few other ways to set up an exit intent survey but none of them was as easy and straight forward as with OptiMonk app. Great design and responsive support!

Stori™ - Child-resistant storage - Global
Canada
OptiMonk replied July 29, 2021

Hi There:)

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

We are very happy to hear that you enjoy using our app!

Wish you all the best,

Brittany from the OptiMonk Support Team

August 8, 2022

Just tested this app out coming from privvy, honestly like this way better way better customization ability and just simply looks cleaner and easier to use. Thank you!

OBRO
Canada
OptiMonk replied August 8, 2022

Hi Adeel,

It really seems that OptiMonk IS the right tool for you! I'm really happy that you found us! <3 I wish you the best of luck with your campaigns and feel free to reach out anytime. Anna <3

June 6, 2024

Heck Food Ltd
United Kingdom
About 1 month using the app
OptiMonk replied June 10, 2024

Dear Heck Food Team,

Thank you for your kind review, feel free to contact us anytime!

Kind regards,
Stephan

December 28, 2023

Euphoricofficial
United States
6 months using the app
November 30, 2023

LaFabrik
United Kingdom
10 months using the app
November 14, 2023

MSI Store | Thailand
Thailand
4 months using the app
October 23, 2023

Jollobo
Romania
About 2 months using the app
OptiMonk replied October 30, 2023

Hey there,

Thank you for the 5-star rating! We are thrilled that you are enjoying our service. If you ever have any questions or need assistance, please don't hesitate to reach out. We appreciate your support!

Kind regards,
Emil from OptiMonk