Reviews (913)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective capture of anonymous traffic and conversion into customers using exit-intent technology. They report significant boosts in conversion rates and sales, crediting customizable pop-ups and targeted discounts. The app is user-friendly, requiring no technical skills, and is supported by responsive customer service. Continuous updates enhance its reliability and feature set, making it a valuable tool for online sales enhancement.

August 11, 2022

Amazing and VERY user-friendly! It's so helpful and makes it easy to create any pop-ups! The customer service is also excellent.

Gengi Swimwear
United States
40 minutes using the app
OptiMonk replied August 15, 2022

Hi Dayana! It's Kassandra 👋🏻 Thank you for sharing your feedback! 🙏🏻

I am so glad that you find Optimonk helpful and easy to use.

Please don't hesitate to reach out should you need additional assistance. Hope you have a great rest of your day!

All the best,
Kassandra

November 17, 2022

Great app, exactly what I needed. The customer staff responded very quickly, and the various templates were also exquisite. like.

eGoFun
Hong Kong SAR
37 minutes using the app
OptiMonk replied November 18, 2022

Wow, what a nice compliment! I'm glad we found each other! :)

I wish you a lot of success with the app and please let us know if you need any assistance.

Anna from OptiMonk

August 20, 2019

I just signed up - the capabilities are very impressive (templates and editing for Pop-Ups), extensive rules on whom to show the pop-up, integration with many systems and a great virtual assistant to guide me through the setup process.

designairspace
Germany
33 minutes using the app
January 30, 2023

Fantastic support and help! Asked for a watermark removed, and instantly got the help I needed. Emil did a great job guiding me through the tangled world of ecommerce. Highly recommend.

SmartSleep
Norway
28 minutes using the app
OptiMonk replied February 1, 2023

Hey there,

Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a great experience with us and that we were able to meet your expectations.

Your kind words mean a lot to us and we will continue to strive towards providing the best possible service to all of our customers.

Thank you again for your support!

Emil from OptiMonk

November 3, 2021

AWESOME APP. EAST TO USE AND IT WORKS! HIGHLY RECOMMEND TO ALL SHOPIFY USERS FOR BETTER CONVERGENCE AND LESS ABANDONED CARTS!!!

Caffe Aroma
Canada
26 minutes using the app
OptiMonk replied November 8, 2021

Hi There,

Thank you for your positive review, I'm very glad to hear that you had a great first impression and congratulations on your first campaign! :)

Please feel free to reach out to our Support Team at support@optimonk.com if you need any assistance in the future.

Have a great week ahead,

Anna from OptiMonk

November 10, 2022

App is straight forward and easy to implement. Looking forward to see if it helps with retention on my site.

2 Down Baseball
United States
23 minutes using the app
OptiMonk replied November 15, 2022

Hi Corby,

Thanks a lot for your feedback and I hope that you'll see great results just in a couple of weeks! If you need any advice or help from our Support Team, please feel free to reach out via chat or via email at support@optimonk.com

Good luck <3

Anna

August 22, 2018

Great app heard lot of stuffs about it now trying out hope it helps my shop

Diamondmich
Ghana
21 minutes using the app
December 6, 2021

Easy to install and to configure and customize with easy to modify templates. Will see whether sales are increasing.

Powerherbs AG
Switzerland
17 minutes using the app
OptiMonk replied December 8, 2021

Hi,

Thank you so much for submitting your review, we appreciate it a lot! :)

Please feel free to reach out to us anytime in the future if you need help with optimizing your campaigns.

Have a great day,

Anna from OptiMonk

August 23, 2021

I used this app to help me convert more sales. Super easy to set up. I simply needed to follow the prompts.

Author D.G. BAXTER
United States
15 minutes using the app
OptiMonk replied August 24, 2021

Hi,

Making our product user-friendly and easy to use is our topmost priority so it is always a pleasure to see that our users appreciate our efforts.

Thank you for sharing your experience with us, you're awesome :)

Have a nice day :)
Best,
OptiMonk Team

July 28, 2021

I tried a few other ways to set up an exit intent survey but none of them was as easy and straight forward as with OptiMonk app. Great design and responsive support!

Stori™ - Child-resistant storage - Global
Canada
OptiMonk replied July 29, 2021

Hi There:)

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

We are very happy to hear that you enjoy using our app!

Wish you all the best,

Brittany from the OptiMonk Support Team