Reviews (396)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this dropshipping app for its robust inventory and order management features, which enhance operational efficiency and integrate seamlessly with Shopify. The app's user-friendly interface and customization services are particularly valued for enabling unique product offerings and brand differentiation. It supports global dropshipping, helping merchants expand internationally, and offers a wide variety of products that keep stores diverse and appealing. The balance of quality and affordability helps maintain competitive pricing and improve profit margins. Additionally, the responsive customer support and effective after-sales service are frequently praised for their promptness in resolving issues.
Refine
-
By rating
I just started using KakaClo and there are a lot of things I don't understand, but the support is very helpful and works quickly to solve problems.
If my customers will be satisfied with KakaClo's products, I will continue to use it.
Hey!
Thanks for your review, we're glad to hear you're enjoying our platform!
In case you need any assistance or there are any unanswered questions, feel free to reach out to our support team by writing to support@kakaclo.com or click the chat icon on our website!
Best customer support and love how easy it is to use. This app really has changed my business in so many ways.
We're thrilled to hear that you're enjoying our app and that it has had a positive impact on your business! Providing excellent customer support and ensuring ease of use are top priorities for us. Thank you for your kind words and for sharing how our app has made a difference for you. If you have any more feedback or need further assistance, please don't hesitate to reach out.
I've been using the KakaClo app for several months now and not only is it wonderful that you don't have to pay a monthly fee to use their dropship service, but the quality of the items they offer. I've ordered several things for myself, so I can vouch for their quality first hand. Lastly, their customer support is EXCELLENT.
We appreciate your continued support as a long-term user of the KakaClo app! We're glad you find it beneficial that there's no monthly fee for using our dropship service. It's great to hear that the quality of the items you've ordered for yourself has been satisfactory, and we strive to maintain high standards in our product offerings.
Thank you for acknowledging our excellent customer support. Providing exceptional assistance is a priority for us, and we're glad to have met your expectations in that regard. Thank you for sharing your positive experience, and we look forward to serving you further!
I love KakaClo! I have been with them some months now and their collections have been growing and great. I love the communication they have with everyone. If there was ever a problem they work on it to get the job done. Everytime I talk to Customer Service they always respond quick
We're thrilled to hear that you love KakaClo and have been a satisfied customer for several months! It's fantastic to know that you've noticed our growing and great collections. Communication is key for us, and we're glad that you appreciate our efforts in keeping an open line of communication with everyone.
We're committed to resolving any problems that may arise and ensuring that the job gets done to your satisfaction. It's great to hear that our customer service team has been responsive and quick in addressing your queries or concerns. Thank you for your support, and we're excited to continue providing you with a positive experience at KakaClo!
I had a problem adding my shipping information and Nick help me get it right very nice and friendly.
Thank you for your positive feedback! We're thrilled to hear that KakaClo has made your experience easy and enjoyable.
The lack of KakaClo's physical presence and marketing activities in the US is noticeable, and I feel they are missing out on local engagement. On the flip side, the speed at which new products are added to their Chinese warehouse is impressive, and the logistics from China are faster than I expected, with deliveries reaching my customers in the US within 7-10 days.
Thank you for your feedback. We apologize for any inconvenience caused by the lack of physical presence and marketing activities in the US. We understand the importance of local engagement and are continuously evaluating opportunities to expand our presence in different regions. We're glad to hear that you've been impressed with the speed of new product additions to our Chinese warehouse and the efficiency of our logistics. We strive to provide fast and reliable delivery to our customers, and we appreciate your support. If you have any further suggestions or questions, please feel free to let us know.