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Reduce WISMO support requests by giving customers real-time order tracking information
Are you and/or your customer support team are tired of answering the same question of “where is my order?” With us, you can branded and customized order tracking page so you can spend less time answering customer service questions and more time running your business. Perfect for any type of business, and especially popular with dropshipping businesses, our app syncs orders and updates shipping info from global carriers. Save time, save money, and make your customers happy.
- Order lookup with branded tracking page
- Order tracking across over 100 shipping carriers
- Auto sync orders and update shipping from global carrier
- No more WISMO tickets
- Great for dropshipping
Languages
English
Works with
- Shopify Admin
- +400 more carriers
- China EMS
- China Post
- ePacket
- OrderlyEmails
Pricing
Choose the plan that best fits your business.
Order Lookup - 10
$10 / month
100 lookups included in monthly fee. $0.05 per additional order lookup
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (28)
Works as advertised. Out of 800 orders we had over a certain time window, there were 300 inquiries made to Order Lookup app - thus saving us hundreds of emails to our support line. Would be good if they could share their stats with some automated reporting - we didn't know how valuable it was until they asked how we liked the app ;)
Stop thinking, just add it to your store now!
Mitch
Ss Brewtech
www.ssbrewtech.com
I didn't get my 7days free. I deleted and reinstalled because I had tech issue in a few hours and they started charging me. $ one the same day without giving me my 7 days. You guys better contact me curvysense@gmail.com or give me 7 days back, because this is considered fraud.
We could never get it to work in our Shopify store. It is easy to set up, in fact, super easy. However, it would show initially on the page but not on subsequent viewings by the customer? We tried to work with Support but they are beyond horrible. They will auto-respond quickly but then NOTHING. We gave them a week to work things out. They never did, all we heard was they were working on it. As a Shopify plug-in, what is there to work on? It should work right?!
I strongly suggest you not waste time with this app. I hope this helps others.
Support
App support provided by venntov.
Resources
Launched
October 11, 2012
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