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Order Lookup

Order Lookup

Developed by venntov

90 reviews
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Price: $10.00 / month Free Trial: 7 days More info
  • Reduce routine customer requests by 80%
  • Provides automated on-demand customer service with real time order tracking
  • Save time + money

★Order Lookup eliminates over 80% of support requests by giving customers real time order information★

We are currently tracking over 2 million orders per month, and to date have saved shop owners over 400 years of customer support time.

Order Lookup adds an easy-to-use customer facing portal to your Shopify storefront. This allows customers to enter their email address and order number, empowering them to access their order information, in real time. Additionally, it includes any notes or tracking information you, the shop owner, may have added.


When you use Order Lookup, over 80% of your customer support requests will be eliminated, which saves you time and money, while simultaneously allowing you to provide a flawless customer experience.


Additionally, this highly customizable app allows you to adjust display styles and output information and is offered in over 20 languages

Order Lookup reviews

90 reviews
  1. 5 stars (75 reviews)
  2. 4 stars (5 reviews)
  3. 3 stars (4 reviews)
  4. 2 stars (0 reviews)
  5. 1 star (6 reviews)

I love this app!! Their service is very good and fast!! Highly recommend it!!! Every Shopify store owner need this :)

posted

Why Charging per Order ??? too much expensive !!

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Our customers at United Bracelets love the fact that they can look up their order with their email address. Saves us a bunch of time and makes everyone a little bit more happier :)

posted

This is a great app. The only thing that would make it better is the ability to add a custom status field. We've been able to update the language to suit our needs and provide our customers with production information as well as tracking info when it populates. It has greatly reduced the "where's my order" requests that come with a personalized/made to order product. We've tried several order tracking apps and this is by far the best.

posted

I absolutely love this App. The main benefit is that it reduced significantly the number of emails I receive from my customers asking me their tracking info. I see in the statistics inside the app that a lot of my customers use the order lookup to see exactly where their package is. In other words, I have 1 thing less to think about my business and my busy schedule. I totally recommend it! Well done guys!

posted

I would really recommend this product. Less customer problems. Lol. Great customer service.

posted

I didn't get my 7days free. I deleted and reinstalled because I had tech issue in a few hours and they started charging me. $ one the same day without giving me my 7 days. You guys better contact me curvysense@gmail.com or give me 7 days back, because this is considered fraud.

posted

Great App - Provides excellent shipping feedback to our customers

posted

Awesome app, really cuts back on customer complaints

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I'm happy with the function of the App, I've heard nothing but good things from our customers!

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