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Order Lookup

Order Lookup

Developed by venntov

94 reviews
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Price: $10.00 / month Free Trial: 7 days More info
  • Reduce routine customer requests by 80%
  • Provides automated on-demand customer service with real time order tracking
  • Save time + money

★Order Lookup eliminates over 80% of support requests by giving customers real time order information★

We are currently tracking over 2 million orders per month, and to date have saved shop owners over 400 years of customer support time.

Order Lookup adds an easy-to-use customer facing portal to your Shopify storefront. This allows customers to enter their email address and order number, empowering them to access their order information, in real time. Additionally, it includes any notes or tracking information you, the shop owner, may have added.


When you use Order Lookup, over 80% of your customer support requests will be eliminated, which saves you time and money, while simultaneously allowing you to provide a flawless customer experience.


Additionally, this highly customizable app allows you to adjust display styles and output information and is offered in over 20 languages

Order Lookup reviews

94 reviews
  1. 5 stars (76 reviews)
  2. 4 stars (5 reviews)
  3. 3 stars (4 reviews)
  4. 2 stars (0 reviews)
  5. 1 star (9 reviews)

************BE CAREFUL ! MUST READ BEFORE INSTALLING************

It used to be $10 flat, but it's now $10 and 0,05$ per order. They are better alternatives for flat fee.

If you installed the app long time ago, you are fine, but if you are new, don't bother, it will cost you tons of money.

posted

Scum bags- just started charging me whatever they wanted. I agreed to $10 a month. WTF

posted

I've tried numerous times to get help from this app and have received no response. The link the app creates for tracking numbers that are provided to my customers is broken. Its missing a simple '/' in the URL. They won't respond or help me fix it. This has caused 1000's of customer complaints this month.

posted

I am very impressed with Order Look Up. This system is so easy to use , just follow the instructions and everything will be smooth. Im new at ecommerce and Order Look Up makes my job so much easier and it saves me hours everyday. If you are new to ecommerce or even a seasoned pro and you want to save countless hours of time, I would high recommend Order Look Up, it is the very best by far. I have tried the other services like Order Look Up but they don't even come close to Order Look Up. Order Look Up was recommended to me by my mentor Mr. Fred Lam who is very well know Internationally - a Ecom Marketing Guru. So if a Marketing Guru and a Newbe like myself is impressed by it, well thats speaks for itself. So I would highly suggest everyone use Look Up and you will also save time and enjoy it. Im Carlos Julian Gold Blum on my way to the top...
PS. - As I forgot to give a rating, I noticed there are only 5 Stars. There should be 6 or 7 Stars up there...

posted

I love this app!! Their service is very good and fast!! Highly recommend it!!! Every Shopify store owner need this :)

posted

Why Charging per Order ??? too much expensive !!

posted

Our customers at United Bracelets love the fact that they can look up their order with their email address. Saves us a bunch of time and makes everyone a little bit more happier :)

posted

This is a great app. The only thing that would make it better is the ability to add a custom status field. We've been able to update the language to suit our needs and provide our customers with production information as well as tracking info when it populates. It has greatly reduced the "where's my order" requests that come with a personalized/made to order product. We've tried several order tracking apps and this is by far the best.

posted

I absolutely love this App. The main benefit is that it reduced significantly the number of emails I receive from my customers asking me their tracking info. I see in the statistics inside the app that a lot of my customers use the order lookup to see exactly where their package is. In other words, I have 1 thing less to think about my business and my busy schedule. I totally recommend it! Well done guys!

posted

I would really recommend this product. Less customer problems. Lol. Great customer service.

posted
Get
$10.00 / month

https://orderlookupapp.com/pricing

7 days

Support & Sales

venntov
Support@OrderLookupApp.com
orderlookupapp.com
not provided
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