Order Lookup | venntov

Order Lookup | venntov

$10/month. 7-day free trial.
Rating (4.1)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

October 11, 2012

Languages

English

Works with

OrderlyEmails, China EMS, China Post, ePacket, +400 more carriers

Save valuable customer service time with automated order tracking.

Order Lookup helps to reduce support requests by giving customers real-time order tracking information Order Lookup adds an easy-to-use customer facing portal to your Shopify storefront. This allows customers to enter their email address and order number, empowering them to access their order information, in real time. Additionally, it includes any notes or tracking information you, the store owner, may have added.

Order Lookup helps to reduce support requests by giving customers real-time order tracking information Order Lookup adds an easy-to-use customer facing portal to your Shopify storefront. This allows customers to enter their email address and order number, empowering them to access their order information, in real time. Additionally, it includes any notes or tracking information you, the store owner, may have added. more
  • Order lookup for customers
  • Order tracking across over 100 shipping carriers
  • Customizable order lookup page

Pricing

7-day free trial

Essential

$10/month

100 lookups included in monthly fee. $0.05 per addt'l lookup

Essential

$10/month

100 lookups included in monthly fee. $0.05 per addt'l lookup

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

138 reviews

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficiency in reducing customer support interactions by up to 40%. They appreciate its user-friendly interface, quick setup, and reliable order status feature. The responsive support from the developers is also praised. Many find it worth its cost and suitable for businesses of all sizes, with some integrating it into their order confirmation emails for added convenience.

November 19, 2013

With this holiday rush on the way, this app is a must. Order Lookup app has reduced 80% of the customer service emails we receive.

MerchLimited
United States
Over 10 years using the app
November 7, 2017

Great App - Provides excellent shipping feedback to our customers

Bunkbedking
United States
Almost 8 years using the app
April 3, 2017

Absolutely essential. Customers need/want to know where there order is, and now they can. This is such a simple tool to make your store feel like the big time. 100% worth the money to not have to manually track orders for our customers. We are so happy to finally have this capability on our site. Thanks!

Dirt Cop
United States
Over 6 years using the app

About this app

Launched

October 11, 2012

Languages

English

Works with

OrderlyEmails, China EMS, China Post, ePacket, +400 more carriers

Built by venntov

About venntov

4.7 average rating

12 years building apps for the Shopify App Store

1255 W Colton Ave, #523, Redlands, CA, 92374, US

Support

Send a message

support@orderlookupapp.com

More apps like this

4.9 out of 5 stars 2489 total reviews Free plan available
Custom order tracker to build great order lookup experience
5.0 out of 5 stars 2687 total reviews Free plan available
All-in-1 order tracker, Track order for higher CSAT and sales
Built for Shopify
4.9 out of 5 stars 2491 total reviews Free plan available
Effortlessly track, protect, & sync orders for happy customers