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Reduce WISMO support requests by giving customers real-time order tracking information
Are you and/or your customer support team are tired of answering the same question of “where is my order?” With us, you can branded and customized order tracking page so you can spend less time answering customer service questions and more time running your business. Perfect for any type of business, and especially popular with dropshipping businesses, our app syncs orders and updates shipping info from global carriers. Save time, save money, and make your customers happy.
- Order lookup with branded tracking page
- Order tracking across over 100 shipping carriers
- Auto sync orders and update shipping from global carrier
- No more WISMO tickets
- Great for dropshipping
- Highlights
- Use directly in Shopify admin
Languages
English
Works with
- OrderlyEmails
- China EMS
- China Post
- ePacket
- +400 more carriers
Pricing
Order Lookup - 10
$10 / month
100 lookups included in monthly fee. $0.05 per additional order lookup
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficiency in reducing customer support interactions by up to 40%. They appreciate its user-friendly interface, quick setup, and reliable order status feature. The responsive support from the developers is also praised. Many find it worth its cost and suitable for businesses of all sizes, with some integrating it into their order confirmation emails for added convenience.
We've only been using this app for 1 month and we can already tell it's a win-win. About 35% of our customers are using it, and I expect that number will increase now that we've added a hyperlink to "Check Order Status" in our Order Confirmation Emails. We had a very minor css display issue a couple of buttons that Josh took care of right away and at no cost. Love the fact that our customers can keep tabs on their orders, on their own time, and without sending in a support ticket. With customers in different time zones this app allows us to provide a much higher level of customer support without having to lift a finger. Thanks for the great app!
Had this for a few months 3000+ people have tried it out. Seems to be working as I haven't heard any complaints. The best kind of app one I forgot I even had because it just works haha.
Great app to reduce customer support calls. Direct impact on efficiency and CS optimization.
Support
App support provided by venntov.
Resources
Launched
October 11, 2012
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