Reviews (36)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly value this app for reducing customer support inquiries, allowing staff to focus on other tasks and enhancing customer satisfaction. It offers easy installation, seamless integration, real-time tracking, and customizable status updates. The app is noted for its reliability in order tracking and the support team is praised for their quick and effective assistance with customizations and technical issues.
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Scum bags- just started charging me whatever they wanted. I agreed to $10 a month. WTF
Order Lookup helps our customers find their order of lockpicks and bump keys faster that the traditional interface!
Great App - Provides excellent shipping feedback to our customers
These guys promised to make a small front end development change for us, but all of a sudden stopped responding.
Works as advertised. Out of 800 orders we had over a certain time window, there were 300 inquiries made to Order Lookup app - thus saving us hundreds of emails to our support line. Would be good if they could share their stats with some automated reporting - we didn't know how valuable it was until they asked how we liked the app ;)
Stop thinking, just add it to your store now!
Mitch
Ss Brewtech
www.ssbrewtech.com
Great app, they even configured a tax setting for us.
Great app that works perfectly. Has saved our customer service team countless hours and made many satisfied customers as they are able to get an order update in realtime.
This is an absolutely fantastic little app, it installs quickly and easily and it allows your customers to look up their orders. We have found at Bikini Luxe that this has really reduced the amount of customer "where is my order" emails. Thus saving us both time and money!
Devon
http://www.bikiniluxe.com
Bikini Luxe - Designer Swimwear and Luxury Resort wear
This is now my second install. Works like a dream, as always. Thanks!
Useful app. We installed it a few months ago and linked it to our email confirmations. It greatly reduces customers inquiries and also lets our phone support people look up orders when the customers call in.