Overall rating Based on 112 reviews
The Travel Buddy 5000
good concept. but no support whatsoever. cannot get help from them at all. feels like the app works half the time. only showing tracking info for certain orders and not others. can't get any help from support
Thanks for the this app I takes a Very good Experience, my customers they are ok with help from location pack. nice, good!
This is a great app and very reasonable price! Support was prompt in answering my question and a very detailed response was given which I appreciated very much.
The Home Security Superstore
We could never get it to work in our Shopify store. It is easy to set up, in fact, super easy. However, it would show initially on the page but not on subsequent viewings by the customer? We tried to work with Support but they are beyond horrible. They will auto-respond quickly but then NOTHING. We gave them a week to work things out. They never did, all we heard was they were working on it. As a Shopify plug-in, what is there to work on? It should work right?!
I strongly suggest you not waste time with this app. I hope this helps others.
I love this app. Shipping is my greatest concern and this gives me a peace of mind that my customers have that extra level of comfort when shopping at my store
Haven't tried yet the output. But so far they are giving doing well. Thank you very much for the support
AA DANCE COSTUMES LLC
This app is super cool, it works great on my store and their Customer Support was available to me to answer all my questions.
Keep Up the good work!
Planet Of The Vapes
These guys promised to make a small front end development change for us, but all of a sudden stopped responding.
App didn't work at all, didn't track any of my orders. Support was no help, waited for a week to fix and got nothing. Found another app (Trackr) that worked perfectly from the start.
Charging a $10 flat fee & 0,05$ per order is ridiculous. Read the small print before installing, lost a lot of money because of this app. be aware.
UPDATE: Rob got in touch and has issued a refund + discount, great customer service.