Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficiency in reducing customer support interactions by up to 40%. They appreciate its user-friendly interface, quick setup, and reliable order status feature. The responsive support from the developers is also praised. Many find it worth its cost and suitable for businesses of all sizes, with some integrating it into their order confirmation emails for added convenience.

October 27, 2012

The install process on this app was the easiest I have seen. It just works! Having an order look up form for our customers to use, adds a level of professionalism to our store that is sure to help us. A+

All Natural Sugar Blockers
November 11, 2012

Really nice app and just does what it is supposed to do. Support from Josh was the best. He was quick and responsive. In addition, he was kind enough to do some extra customisation. Just installed it today and looks like one of those apps that customers and our employees would love. Highly recommend this app.

FabMart.com
December 4, 2012

AMAZING APP!! Very helpful customer service, and easy to install. By far one of the best apps available, and I've used most of them.

Skin Seven
March 6, 2013

Great app - super easy to integrate and service to help change a font color was timely. Very please so far!

superwinchexperts
February 18, 2013

AWESOME!!!! As a one man band dealing with every aspect of my customer service personally I need as much useful technology around as possible. This has definitely found me at least an extra 30 minutes a day to focus on something else other than taking "where is it? Has it dispatched, when is it likely to dispatch etc. etc." phone calls and enquiries!

I had a question which was answered in less than a day and the software itself installed in seconds - could not be easier.

You cannot go wrong with this app. or developer THANK YOU!!!

Richards Guitars
December 11, 2012

Great app and great customer service ! Actually every store must have this app !

byGO.me
September 24, 2015

This app works great! Allows people to check in with their order status - instead of contacting us to see the status. Makes the customer happy and makes us happy!

Salty Apparel
Canada
October 26, 2017

I'm happy with the function of the App, I've heard nothing but good things from our customers!

Rtothefourth
United States