Reviews (138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficiency in reducing customer support interactions by up to 40%. They appreciate its user-friendly interface, quick setup, and reliable order status feature. The responsive support from the developers is also praised. Many find it worth its cost and suitable for businesses of all sizes, with some integrating it into their order confirmation emails for added convenience.
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The install process on this app was the easiest I have seen. It just works! Having an order look up form for our customers to use, adds a level of professionalism to our store that is sure to help us. A+
Really nice app and just does what it is supposed to do. Support from Josh was the best. He was quick and responsive. In addition, he was kind enough to do some extra customisation. Just installed it today and looks like one of those apps that customers and our employees would love. Highly recommend this app.
AMAZING APP!! Very helpful customer service, and easy to install. By far one of the best apps available, and I've used most of them.
Great app - super easy to integrate and service to help change a font color was timely. Very please so far!
AWESOME!!!! As a one man band dealing with every aspect of my customer service personally I need as much useful technology around as possible. This has definitely found me at least an extra 30 minutes a day to focus on something else other than taking "where is it? Has it dispatched, when is it likely to dispatch etc. etc." phone calls and enquiries!
I had a question which was answered in less than a day and the software itself installed in seconds - could not be easier.
You cannot go wrong with this app. or developer THANK YOU!!!
Great app and great customer service ! Actually every store must have this app !
This app works great! Allows people to check in with their order status - instead of contacting us to see the status. Makes the customer happy and makes us happy!
I'm happy with the function of the App, I've heard nothing but good things from our customers!