Order Lookup | venntov , 138 reviews

We've only been using this app for 1 month and we can already tell it's a win-win. About 35% of our customers are using it, and I expect that number will increase now that we've added a hyperlink to "Check Order Status" in our Order Confirmation Emails. We had a very minor css display issue a couple of buttons that Josh took care of right away and at no cost. Love the fact that our customers can keep tabs on their orders, on their own time, and without sending in a support ticket. With customers in different time zones this app allows us to provide a much higher level of customer support without having to lift a finger. Thanks for the great app!

Had this for a few months 3000+ people have tried it out. Seems to be working as I haven't heard any complaints. The best kind of app one I forgot I even had because it just works haha.

Great app to reduce customer support calls. Direct impact on efficiency and CS optimization.

Great app. It's saved us a lot of time with customer inquiries on the customer service side of our business. For customers, it allows them access to pull up their order status at their convenience. Setup was very easy. We recommend this app.

This app is very well worth what it costs, it will save you lots of time and effort by allowing your customers to handle order information themselves.

Customer service on the app is second to none and highly responsive. I wish other software developers were as good and fast as these folks.

Bottom line: It works like it should, it is priced right and saves you from using your time. What more could one ask for? Simply put, get it.

Works as advertised. Out of 800 orders we had over a certain time window, there were 300 inquiries made to Order Lookup app - thus saving us hundreds of emails to our support line. Would be good if they could share their stats with some automated reporting - we didn't know how valuable it was until they asked how we liked the app ;)

Stop thinking, just add it to your store now!

Mitch
Ss Brewtech
www.ssbrewtech.com

Order Lookup helps our customers find their order of lockpicks and bump keys faster that the traditional interface!

Really easy to install. Just works. Great app.

Great app that works perfectly. Has saved our customer service team countless hours and made many satisfied customers as they are able to get an order update in realtime.

Love it! Customers want instant feedback and this app provides that. Order Lookup App saves us time and money while making our customers happy. With holiday orders already coming in, this app really helps.