This app works great and helps cut down customer inquiries but the customization is far from user friendly. It is painstakingly customizable with CSS coding only which is different and more complex than HTML. Until this app becomes more user friendly, it gets a three star rating. It takes a lot of time to design the widget to match the design of your store. $10/month for an app in which lacks a lot of customization features doesn't seem to appealing. There is another order lookup app that starts at just $2.50/mo. which allows you to customize everything easily.
Highly recommended app. used widely by most of our customers. and we get less emails
INTO THE AM
Super easy to install and looks great on our site. Cuts down on our customer service which is a huge plus. Josh worked with us to customize it and his customer service was great!
Juel Wear Singapore
Its good, but there is limited editing available.
Really easy to install. Just works. Great app.
With this holiday rush on the way, this app is a must. Order Lookup app has reduced 80% of the customer service emails we receive.
Deepak Chopra Dream Weaver
It was a great App.. but it stopped working today....11/16
Love it! Customers want instant feedback and this app provides that. Order Lookup App saves us time and money while making our customers happy. With holiday orders already coming in, this app really helps.
Quad Lock - iPhone/Galaxy Bike Mount
Order Lookup App is a great time saver and super easy to install!
Mieux & Mieux
Easy set up & cuts down on support inquires from customers wondering where there order is - now they can keep track of it themselves 24/7!