Order Lookup

Live order tracking for your customers. They'll love it.

  • Popular with businesses in the United States

$10/month. 7-day free trial. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin


3.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    76% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    17% of ratings are 1 stars
91 - 100 of 139 reviews


This app has definitely decreased phone calls and I think it is a nice touch for customers to be able to track their own orders.

I love this app.

Salty Apparel

This app works great! Allows people to check in with their order status - instead of contacting us to see the status. Makes the customer happy and makes us happy!


Josh's service was excellent. He was very patient with us and our requested changes. He was extremely quick at implementing our changes and knew exactly what we wanted. Thank you Josh, you're great!!!

ACE Hackware

Order Lookup helps our customers find their order of lockpicks and bump keys faster that the traditional interface!

Right Channel Radios

Works well and as advertised!

The Elephant Pants

Works exactly as described. It has saved me so much time that I can devote to more value added activities!

Sauce Hockey

Great app. It's saved us a lot of time with customer inquiries on the customer service side of our business. For customers, it allows them access to pull up their order status at their convenience. Setup was very easy. We recommend this app.

Aerobotic Solutions

I am very happy with this application. It has provided a much needed piece of functionality to our store. Upon installation, one of our other applications we use was causing the order statuses to appear a little screwed up, however we emailed customer service and within hours they had it working perfectly for us.

Popular Demand

Just added this to our online store during the holidays and has been very successful for us. It has cut down the amount of customer service emails from people wondering the status of there order.

Hello Merch

Only had this a few days, but it's already helped our customer service so much.. and the support is TOP NOTCH! Love this. Thank you.