Order Lookup | venntov , 138 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficiency in reducing customer support interactions by up to 40%. They appreciate its user-friendly interface, quick setup, and reliable order status feature. The responsive support from the developers is also praised. Many find it worth its cost and suitable for businesses of all sizes, with some integrating it into their order confirmation emails for added convenience.
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Easy set up and integration. Great app!
This app is super cool, it works great on my store and their Customer Support was available to me to answer all my questions.
Highly recommendable!
Keep Up the good work!
Huge shoutout to Kurt from Ethercycle. He suggested I install Venntox "Order Lookup"; as I was having issues with customers checking out with text vs email + lots of people could not find their orders. We were getting 5-15 customers reaching out to customer service a day.
I'm thrilled to report, going on day three, I have not have a single person reach out for their order status. This is going to save me so much time. Thank you!!
PS: I added it to both menu + FAQ. I'm not techie, but I did everything in like 10 minutes.
Hello!
We got to chat on Facebook a bit, so I wasn't going to respond to your review here, but I have to tell you I just re-read it and it made my day!
Thank you so much for saying such kind things- I shared it with my team when you posted it in FB and here and they were overjoyed.
Anyways, I hope you are having an awesome day and staying well.
As always, please let us know if you need anything at all by emailing support@orderlookupapp.com
Best,
Rhian Beutler
COO/Co-founder
In the short time we've used this app, we have seen a drop in the emails we get from customers asking about their orders. This is a must have app.
Very happy with this app. The install instructions were very easy. Great tutorial videos. The app has lots of customization options. Very professional. It really adds value to our shop.
The install process on this app was the easiest I have seen. It just works! Having an order look up form for our customers to use, adds a level of professionalism to our store that is sure to help us. A+
Really nice app and just does what it is supposed to do. Support from Josh was the best. He was quick and responsive. In addition, he was kind enough to do some extra customisation. Just installed it today and looks like one of those apps that customers and our employees would love. Highly recommend this app.
AMAZING APP!! Very helpful customer service, and easy to install. By far one of the best apps available, and I've used most of them.
Great app - super easy to integrate and service to help change a font color was timely. Very please so far!
AWESOME!!!! As a one man band dealing with every aspect of my customer service personally I need as much useful technology around as possible. This has definitely found me at least an extra 30 minutes a day to focus on something else other than taking "where is it? Has it dispatched, when is it likely to dispatch etc. etc." phone calls and enquiries!
I had a question which was answered in less than a day and the software itself installed in seconds - could not be easier.
You cannot go wrong with this app. or developer THANK YOU!!!