Reviews (138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficiency in reducing customer support interactions by up to 40%. They appreciate its user-friendly interface, quick setup, and reliable order status feature. The responsive support from the developers is also praised. Many find it worth its cost and suitable for businesses of all sizes, with some integrating it into their order confirmation emails for added convenience.
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This is an absolutely fantastic little app, it installs quickly and easily and it allows your customers to look up their orders. We have found at Bikini Luxe that this has really reduced the amount of customer "where is my order" emails. Thus saving us both time and money!
Devon
http://www.bikiniluxe.com
Bikini Luxe - Designer Swimwear and Luxury Resort wear
Great app and great support
keep it up
Why it always says "Sorry, that order was not found
The email address entered must match the email address that was used when the order was placed. Please contact support if you continue to have trouble finding your order."? Please help
Great app, they even configured a tax setting for us.
Just added this to our online store during the holidays and has been very successful for us. It has cut down the amount of customer service emails from people wondering the status of there order.
This is the BEST Order Lookup/Status App on Shopify hands down. Took 5 minutes to setup, looks great, and has reduced the amount of customer support emails we get by almost 40%. Easily worth $10.00 a month, hell worth $100 a month to us. The amount of time it's saving our staff each day is phenomenal. I tried out about 3 others, one from Bold apps (order manager), and a couple others. All 3 were ...
This app has definitely reduced customer emails significantly. Very useful app and works great
This is an essential app to have! I mean, it's what I would expect from ANY website where I shop, so why not mine? It also saves so much time customer-service-wise.
Highly recommended!
Great app, simple and very effective. I'm already receiving fewer emails regarding "where's my order?" I just would like you could have more customization options, this is definitely important. Please consider making the customization options of the app better.
Hi there,
I am SO happy to hear that you are receiving fewer emails asking you "where's my order" - that is our number one goal with this app!
I have taken note of your want ...
Useful app. We installed it a few months ago and linked it to our email confirmations. It greatly reduces customers inquiries and also lets our phone support people look up orders when the customers call in.