Reviews (138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficiency in reducing customer support interactions by up to 40%. They appreciate its user-friendly interface, quick setup, and reliable order status feature. The responsive support from the developers is also praised. Many find it worth its cost and suitable for businesses of all sizes, with some integrating it into their order confirmation emails for added convenience.
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Our customers at United Bracelets love the fact that they can look up their order with their email address. Saves us a bunch of time and makes everyone a little bit more happier :)
Thanks for the this app I takes a Very good Experience, my customers they are ok with help from location pack. nice, good!
Highly recommended app. used widely by most of our customers. and we get less emails
The perfect way to provide customers with the information they want, and reduce call and email volume to your CS team.
Also great support from the Lookup App team!
very pleased with this so far and the customer service has been excellent and helpful!
After I installed this APP, I had display issues on both Chrome and Edge. Josh helped me fix it in very short time. He is really knowledgeable and professional.
I could not believe a free app coming with such good support.
Thanks Josh for the amazing APP and great support.
5 star app. Our customers love it, and it helps reduce support calls. Customers want instant information and this app provides it.
Above and beyond support! Thank you for the game-changing app. The most used link on my busy store. Quick and convenient for my customers.
Allowing our customers the opportunity to look up their active orders on demand has saved us a ton of time in customer service! We're able to use this extra time to focus on growing our business! Showing our customers they can track their orders in real time has created a sense of trustability with our company and really allowed us to benefit. Easy to use! Great support!
Great app. Seriously reduces our customer service load.