Reviews (138)

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficiency in reducing customer support interactions by up to 40%. They appreciate its user-friendly interface, quick setup, and reliable order status feature. The responsive support from the developers is also praised. Many find it worth its cost and suitable for businesses of all sizes, with some integrating it into their order confirmation emails for added convenience.

June 8, 2014

Great app, easy to install. No more customers asking "where's my order?" Perfecto.

Pearls.com
United States
10 months using the app
Edited April 14, 2019

I love this app. Shipping is my greatest concern and this gives me a peace of mind that my customers have that extra level of comfort when shopping at my store

Sweet Winters
United States
10 months using the app
February 5, 2015

Works exactly as described. It has saved me so much time that I can devote to more value added activities!

The Elephant Pants
United States
10 months using the app
April 21, 2014

This is a must have for any shopify site. It does EXACTLY what it was intended to do.

Dorkees.com
United States
9 months using the app
July 17, 2013

Looking to cut down on CS emails and hoping this helps and our customers find it useful. After installing I had an issue with the way it looked on our site, so I emailed their CS and the issue was fixed very fast. Would highly recommend!

Raw Generation Juices
United States
8 months using the app
May 21, 2016

Great app and great customer service ! Actually every store must have this app !

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Mopixie Store - Unique & Fun Gifts at Lowest Price with Free Shipping

Mopixie
India
8 months using the app
September 20, 2018

Very good tool, I highly recommend it, very cheap and reasonable price with very good Order Tracking included :)

Kitchen Dining and Bar
New Zealand
8 months using the app
April 3, 2017

What a great app! This ability for customers to lookup/track their own orders without emailing us is so helpful and something we've wanted since we launched our store. So glad these guys did all the work to make it happen. Well worth the price to provide excellent service to your customers and a tool that is necassary for large or small stores.

Hill Threaded Products Inc
United States
8 months using the app
May 25, 2018

Good app, and very good support ! I recommend this app ;)

Ramy123456
France
7 months using the app
May 22, 2018

very responsive and helpful support!

Mind Body Foods
Australia
7 months using the app