Reviews (138)

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficiency in reducing customer support interactions by up to 40%. They appreciate its user-friendly interface, quick setup, and reliable order status feature. The responsive support from the developers is also praised. Many find it worth its cost and suitable for businesses of all sizes, with some integrating it into their order confirmation emails for added convenience.

Edited May 15, 2019

This is a great app and very reasonable price! Support was prompt in answering my question and a very detailed response was given which I appreciated very much.

Zippy Gifter
United States
7 months using the app
January 17, 2018

I love this app!! Their service is very good and fast!! Highly recommend it!!! Every Shopify store owner need this :)

Pop Shop Mall
United States
6 months using the app
January 22, 2015

I am very happy with this application. It has provided a much needed piece of functionality to our store. Upon installation, one of our other applications we use was causing the order statuses to appear a little screwed up, however we emailed customer service and within hours they had it working perfectly for us.

Aerobotic Solutions
United States
6 months using the app
May 25, 2015

Josh's service was excellent. He was very patient with us and our requested changes. He was extremely quick at implementing our changes and knew exactly what we wanted. Thank you Josh, you're great!!!

MAISON DE LA ROSE
United States
5 months using the app
November 11, 2015

This is a great app that has saved us a ton of time and is well worth the $10/month. Customers are able to look up the status of their order right from our website which saves them from writing an email or calling in to check on the status of their order. This allows lets our staff focus on other tasks. Josh is also super helpful and fast with any customization requests.

Anfurniteshop Shopify Com
United States
5 months using the app
September 28, 2015

This app has definitely decreased phone calls and I think it is a nice touch for customers to be able to track their own orders.

I love this app.

Solelavish
United States
5 months using the app
Edited November 22, 2018

Amazing support, grab this app! What else can I say, very helpful. Go to http://www.boujeecat.com to buy the latest in cat clothes.

Boujeecat
United States
5 months using the app
October 19, 2019

I love this app it makes it fast and easy for our customers to track their orders. we use it on all our stores and it has never failed us. Highly recommended

Custom Doggy Pillow
United States
5 months using the app
May 25, 2016

Very useful and easy to set up app. Developer also quick to address change request. Would be great if language editor is provided to allow for phrase editing.

Furbo
Taiwan
4 months using the app
January 20, 2014

Super easy to install and looks great on our site. Cuts down on our customer service which is a huge plus. Josh worked with us to customize it and his customer service was great!

INTO THE AM
United States
4 months using the app