Reviews (138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficiency in reducing customer support interactions by up to 40%. They appreciate its user-friendly interface, quick setup, and reliable order status feature. The responsive support from the developers is also praised. Many find it worth its cost and suitable for businesses of all sizes, with some integrating it into their order confirmation emails for added convenience.
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Only had this a few days, but it's already helped our customer service so much.. and the support is TOP NOTCH! Love this. Thank you.
Free trial is working well so far, couldn't find any other app like this one- it works very well and is super easy to install.
Hello!
Thank you so much for your positive review, we appreciate you taking the time to leave it.
Further, I am so happy to hear that you have found our app to be best suited for the needs of your store.
If you need anything in the future, please never hesitate to reach out to support@orderlookupapp.com
Best,
Rhian Beutler
COO/Co-founder
This app simplifies how my customers would be able to look up their orders. i love it! And I know my customers will love it too!
I am very impressed with Order Look Up. This system is so easy to use , just follow the instructions and everything will be smooth. Im new at ecommerce and Order Look Up makes my job so much easier and it saves me hours everyday. If you are new to ecommerce or even a seasoned pro and you want to save countless hours of time, I would high recommend Order Look Up, it is the very best by far. I have tried the other services like Order Look Up but they don't even come close to Order Look Up. Order Look Up was recommended to me by my mentor Mr. Fred Lam who is very well know Internationally - a Ecom Marketing Guru. So if a Marketing Guru and a Newbe like myself is impressed by it, well thats speaks for itself. So I would highly suggest everyone use Look Up and you will also save time and enjoy it. Im Carlos Julian Gold Blum on my way to the top...
PS. - As I forgot to give a rating, I noticed there are only 5 Stars. There should be 6 or 7 Stars up there...
Support has been great since the beginning. The lookup page looks great and you can customize it too.
Hi there,
Thank you so much for having such great things to say about our support team- we love them and are glad you love them as well!
I am happy that you like the customization feature and and the layout of the lookup page.
If you need anything at all moving forward please do not hesitate to reach out to us at support@orderlookupapp.com
Thanks again for being our customer, we appreciate your business.
All the best and please stay well!
-- Rhian Beutler
COO/Co-founder
I enjoyed the quick response.
It was very helpful due to me being in a time crunch frenzy.
Thank you.
Hello!
Thanks so much, we are so glad that we are able to provide a solution to your time crunch frenzy!
I hope that your business continues to grow and please always feel free to reach out to us at support@orderlookupapp.com
All the best,
Rhian Beutler
COO/Co-founder
This application has really helped our customers engage a little more with their orders, I would 100% recommend!
its really important to explain your customers where their order is, this one does, and by doing so, gives you peace of mind, and makes your store more proffesional.. super recommended.. and yes the support team is pretty damn good too...
you wont waste time searching for tracking numbers.
We just installed it and launched and had our first $100 day. all of our customers who used it said it was a great feature for them to use!
Hi there,
Congratulations on your first $100 day!
We are so happy you chose us as your order tracking app, and so happy that your customers love it.
If you need anything moving forward please email us at support@orderlookupapp.com , we are always happy to help!
All the best,
Rhian Beutler
COO/Co-founder
very good everybody must use it , friendly to use .
Thank you so much for your kind words. I am so glad that you found it friendly to use.
If you ever need anything moving forward please email us at support@orderlookupapp.com
Best wishes,
Rhian Beutler
COO/Co-founder