Reviews (138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficiency in reducing customer support interactions by up to 40%. They appreciate its user-friendly interface, quick setup, and reliable order status feature. The responsive support from the developers is also praised. Many find it worth its cost and suitable for businesses of all sizes, with some integrating it into their order confirmation emails for added convenience.
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I am new user. But I think this can be of great value and time saving. It looks simple and effective.
Josh and the venntov team are incredible. The support they provide to an immaculate app is unparalleled to competitors. Wish I could give more than five stars.
Works well and as advertised!
Awesome app, really cuts back on customer complaints
The app works really well. Easy setting, and smooth. Going to say it is the Best in class! Keep it up!
Great app for satisfying customers. Customer service traffic reduced thanks to this app. Definitely does what it's meant to
The app works just like everybody says it does, I've seen it in action before and just installed on our site---it's awesome and I wish I'd seen it sooner! The amount of phone time this thing saves, at least with our customer base, as we get a ridiculous number of people who call in to check status or ask for a tracking number, even though all of that has been emailed to them already. This is something they can check from their smart phone if they just want an update and the email is no longer on their phone, they have no need to tie up CS reps.
The as-advertised functionality is great, but the thing that really amazes me is that the customer service is just as incredible as the reviews make it sound. I thought our business was the only one who had no problem helping out a customer with something at midnight or one in the morning, but I just got an email from these guys who very kindly set this app up on our custom theme right after I emailed them, which happened to be very late.
Amazing, I wish more businesses operate like this!
Awesome! Nice app will be trying some of the other apps
I've only just started using this app and was a little confused on the set up. Josh was very helpful and got back to me right away. Now we're up and running and it looks great!
Just added this to our online store during the holidays and has been very successful for us. It has cut down the amount of customer service emails from people wondering the status of there order.