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Order Lookup | venntov

Order Lookup | venntov

$10/month. 7-day free trial. Additional charges may apply.
Rating (4.1)
Reviews
Developer
venntov

Featured images gallery

Order Lookup App
  • Easy-to-use Order Lookup admin tools for desktop
  • Order Lookup supports over 20 languages and all text is customi
  • Simple and intuitive interface for your customers
Order Lookup App
Easy-to-use Order Lookup admin tools for desktop
Order Lookup supports over 20 languages and all text is customi
Simple and intuitive interface for your customers
Clear indication of where an order is in the fulfillment chain
Real-time order tracking for your customer's when using Order Lo
Order Lookup gives your customers a visual invoice along with tr
Simple and intuitive interface for your customers with Order Loo
Helps customer's know where an order is in the fulfillment chain
Real-time order tracking for your customer's when you use Order
Order Lookup provides your customers a visual invoice along with

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

October 11, 2012

Languages

English

Works with

OrderlyEmails, China EMS, China Post, ePacket, +400 more carriers

Save valuable customer service time with automated order tracking.

Order Lookup helps to reduce support requests by giving customers real-time order tracking information Order Lookup adds an easy-to-use customer facing portal to your Shopify storefront. This allows customers to enter their email address and order number, empowering them to access their order information, in real time. Additionally, it includes any notes or tracking information you, the store owner, may have added.

Order Lookup helps to reduce support requests by giving customers real-time order tracking information Order Lookup adds an easy-to-use customer facing portal to your Shopify storefront. This allows customers to enter their email address and order number, empowering them to access their order information, in real time. Additionally, it includes any notes or tracking information you, the store owner, may have added. more
  • Order lookup for customers
  • Order tracking across over 100 shipping carriers
  • Customizable order lookup page

Pricing

7-day free trial

Essential

$10/month

100 lookups included in monthly fee. $0.05 per addt'l lookup

Essential

$10/month

100 lookups included in monthly fee. $0.05 per addt'l lookup

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

138 reviews

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
    103
  • 4% of ratings are 4 stars
    6
  • 3% of ratings are 3 stars
    4
  • 0% of ratings are 2 stars
  • 18% of ratings are 1 stars
    25
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficiency in reducing customer support interactions by up to 40%. They appreciate its user-friendly interface, quick setup, and reliable order status feature. The responsive support from the developers is also praised. Many find it worth its cost and suitable for businesses of all sizes, with some integrating it into their order confirmation emails for added convenience.

January 7, 2023

Deleted app while free trial, but the subscription remained and the money was withdrawn. Cant unsubscribe...

rlyuseful
Kazakhstan
7 days using the app
November 19, 2013

With this holiday rush on the way, this app is a must. Order Lookup app has reduced 80% of the customer service emails we receive.

MerchLimited
United States
Over 10 years using the app
November 7, 2017

Great App - Provides excellent shipping feedback to our customers

Bunkbedking
United States
Almost 8 years using the app
All reviews

About this app

Launched

October 11, 2012

Languages

English

Works with

OrderlyEmails, China EMS, China Post, ePacket, +400 more carriers

Built by venntov

About venntov

3 apps

4.7 average rating

11 years building apps for the Shopify App Store

1255 W Colton Ave, #523, Redlands, CA, 92374, US

Support

Send a message

support@orderlookupapp.com

Resources

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