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Reduce WISMO support requests by giving customers real-time order tracking information
Are you and/or your customer support team are tired of answering the same question of “where is my order?” With us, you can branded and customized order tracking page so you can spend less time answering customer service questions and more time running your business. Perfect for any type of business, and especially popular with dropshipping businesses, our app syncs orders and updates shipping info from global carriers. Save time, save money, and make your customers happy.
- Order lookup with branded tracking page
- Order tracking across over 100 shipping carriers
- Auto sync orders and update shipping from global carrier
- No more WISMO tickets
- Great for dropshipping
- Highlights
- Use directly in Shopify admin
Languages
English
Works with
- OrderlyEmails
- China EMS
- China Post
- ePacket
- +400 more carriers
Pricing
Order Lookup - 10
$10 / month
100 lookups included in monthly fee. $0.05 per additional order lookup
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (47)
Order Lookup helps our customers find their order of lockpicks and bump keys faster that the traditional interface!
Great App - Provides excellent shipping feedback to our customers
Works as advertised. Out of 800 orders we had over a certain time window, there were 300 inquiries made to Order Lookup app - thus saving us hundreds of emails to our support line. Would be good if they could share their stats with some automated reporting - we didn't know how valuable it was until they asked how we liked the app ;)
Stop thinking, just add it to your store now!
Mitch
Ss Brewtech
www.ssbrewtech.com
Great app, they even configured a tax setting for us.
Great app that works perfectly. Has saved our customer service team countless hours and made many satisfied customers as they are able to get an order update in realtime.
Support
App support provided by venntov.
Resources
Launched
October 11, 2012
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