Overall rating
4.3
Counts per rating level
  • 85% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 9% of ratings are 1 stars
December 21, 2021

同梱の作業が多いので、こちらを利用しました。色々みましたが、一番使いやすく、自動でも、手動でもいくつかの注文をまとめることができます。
送料もどの注文の送料を使用するか選べます。ただ同梱の場合、差額送料が追加になる場合があるので、確実に正確な送料の注文書を出せない場合もあります。でも、そのあたりはshopify側の課題になるかと思います。サポートもしっかりしています。

.FR a l'epoque
France
5 months using the app
Trio M replied December 23, 2021

レビューありがとうございます - Thank you so much for your kind review!

Please don't hesitate to reach out again for any questions / further assistance - we are always here to help! 😉

- Team OM

May 14, 2020

Works great, only catch is like the other apps mentioned - the order number combination settings are still a work in progress.

olivinearc
United States
4 months using the app
Trio M replied May 14, 2020

We appreciate your feedback 🙏

June 29, 2020

Superb solution for merging orders for shipping purposes! One of the most requested feature from our customers! Absolutely fantastic, responsive, real time support from Vladimir totally sold this for us on two stores! Highly recommended.

Accurascale
United Kingdom
4 months using the app
Trio M replied June 29, 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

June 29, 2020

We regularly get asked by customers to merge orders for shipping, and have been unable to - Until now! The automated merge is simply awesome, and the option to manually merge orders is very flexible. Best of all, the ability to zero value to merged order means our accounts, reports and reconciliations all match. Perfect solution!

Irish Railway Models
Ireland
4 months using the app
Trio M replied June 29, 2020

Thank you for your 5 star review 👍

October 4, 2020

the app is amazing it does exactly what it should and in a great and easy way but the real heros of this story is vladimir at the support team this guy could help any one with anything at anytime

MyAnimeLights
Sweden
4 months using the app
Trio M replied October 8, 2020

Hello. Thank you so much for the review. Our team always here to help you😎

Edited September 3, 2020

We've installed this app and tried to use it. It's great, but we have a little problem. However, thank to their support, we can solve it. Great support team!! <3
Thank you very much!!!!!!!

PAWSIONATE
Vietnam
4 months using the app
Trio M replied August 30, 2020

Hi there,

Thank you for the honest review! we just sent you an email so we can fix the issue with the missing properties. Please get back to us and we'll do our best to fix it ASAP.

Thanks again,

The Order Merger Team

January 10, 2022

We love this app. Very useful and works perfectly. We have to set up something with the support and I can say that they are very polite and helpful. I can only recommend this app. Thank you

KarmaFit
Switzerland
4 months using the app
Trio M replied April 15, 2022

Thank you so much for your kind review!

Please don't hesitate to reach out again for any questions / further assistance - we are always here to help! 😉

Tom

December 28, 2020

This app is fantastic, I like how it includes a free plan and pay as you go feature if you prefer not to have a monthly bill. The support is also great, I ran into a small issue and almost uninstalled the app, but they were extremely responsive and helped me out. Definitely worth it if you ever need to merge orders!

Prevail Key Co.
United States
3 months using the app
Trio M replied December 28, 2020

Thank you so much for the review🙏 Our support team always here to help you 24/7😎

March 17, 2020

Perfect add-on for shopify, great customer service also :)
If you want to auto merge same customer and ship together , this is the best app you can find in here.

租鋪香港
Hong Kong SAR
3 months using the app
Trio M replied March 17, 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

Edited December 7, 2020

Review Update: Dec 2020. It works much better than previous versions. There is also no issue on naming the orders, we can name them however we want. So far this is the best order merger app I could research and find on the market. Thank you team =========
Previous Review
In average, the app works well. However, due to the following disadvantages we have removed it: Combined orders having very long names, which appear on the shopify order list very confusing. Imagine there are 3 orders combined, we see something like that #58944_#59381_#59567_OM. Normally combined orders should have standart order names. For example: If you combined an order number with #5 and #6, if there is no next order, then the combined order name should be #7, instead #5_#6_OM. This markup confuses customers a lot.

Korendy TR
Türkiye
3 months using the app
Trio M replied April 23, 2020

Update on August 2nd 2020:

I just wanted to let you know you can now control both the order name and shipping name. Also, we now have 2 full-time developers so features are coming out faster :)

Any chance you can give it another chance and if you like it update your review?

Thanks!

Hi there!

First of all, thank you for your honest review, we really appreciate it, and we apologize for the inconvenience you experienced while using our app.

We know that few features are missing in the app, some of them due to some limitations in the Shopify API, and on others, we're still working.

When it comes to controlling the new order name (order number), this will be available in the next version, as well as shipping names.

It's important to understand that everything related to order management is extremely sensitive and we don't want to release anything before making sure we won't cause any damage to merchants.

Would you like us to update you once the next version comes out?

If there is anything else we can do for you we're available in the live chat within the app, as you already know :)

Thank you again,

Ariyeh Even Haim | Order Merger CEO