Does exactly as intended with great customer support. Very much recommended for specific automation needs.

The support team is very responsive (always replying within minutes) and provides helpful tips on how to get the most out of this service. Thank you!

This app works great for our company and has saved us money in shipping costs. I contacted support with a small issue we were having recently. Konstantin was great to work with and helped me to get our issue resolved quickly and with a great attitude!

Anton was very helpful and very prompt with customer support. I highly recommend the app for when customers place multiple orders.

I have not used it much yet as we just got it for the manual combining feature to start. But the customer service was incredible they went into their test store to test things for me that were not even part of their app just regular Shopify features that I wondered if would solve the inventory aspect of combined orders

awesome support, helped me a lot and answered a lot of questions. The App is working very good for us so far :)

Love this app. And the customer service. Very quick and friendly staff. They were very fast in replying and fixing an issue. Cheers to the team!

We have been looking at a way to notify us of 2 open orders for the same customer going to the same address to be able to save money on shipping and increase customer satisfaction. This has become almost impossible. Why shopify does not offer this in Flow or as a native feature blows my mind. There are shipping apps that let you know but they have no actual external notification, so to operate this at scale it needs to be automatic. Order merger does just that, The only thing I wish it did; have an option to not actually merge the orders automatically, but instead, add a tag and/or send an email notification. This would allow the user to then make a real life human decision on what should be done.

There was an issue with an order merger from a sales channel order. I did not know how to fix it. The error was not the fault of Order Merger, yet Vladimer from support kindly and patiently helped me to locate where the error happened and gave me suggestions on how to fix it.

Haven't used the app for long, but so far so good! Makes fulfillment easier and saves on shipping. Customer support was very quick and informative.