Haven't used the app for long, but so far so good! Makes fulfillment easier and saves on shipping. Customer support was very quick and informative.

This app has been great for merging orders during our flash sales. Their support team is super quick and helpful too. Easy to use.

The free plan with the charge for additional merges is perfect for my shop! Their customer support is also top notch!

The support team was quick in helping me find a solution and responding to my issues. My one issue is that you cannot automatically merge orders that came through before you downloaded the order merge app. You can still manually do it, so that is good. overall it is a useful app.

We often have customers that want to combine orders so that they don't have to pay for shipping twice. We couldn't figure out a way to do with without customer service having to reach out to the warehouse and asking them to intercept the orders. It was a pain and sometimes we were too late. Shopify Plus suggested this app for us and it does EXACTLY what we needed it to do. I have used SO many apps that do 90% of what you need them to do, but there is always something that doesn’t work smoothly. This app thought of every single thing & I kept waiting for something to go wrong , but it didn’t . ⭐️⭐️⭐️⭐️⭐️ Also, both things that I had questions on, customer service was available & answered almost immediately . Just wanted to say that I have never reached out to offer an app a review , but they deserved it.

I just added this app to my store about a week ago and it's amazing! I have a lot of incoming orders from repeat customers and this has really helped with my shipping process! Very happy with it!

Customer service was super helpful with providing me screenshots & tips to setting things up!!! can't wait to recommend this app to others!

very easy to use app
got help all the way, will definitely save me and my clients time and money!
heard of it from a friend that this app saved him some shipping fees

Very nice app. This is going to save us plenty of money on shipping by combining orders. I think our customers will love it, too!
UPDATE: I'm still quite happy with this App. Customer service was very prompt with a recent question as well.

After 1 month the app has performed well adding extra value to my 'upsold' multi-order customers. This is very important since I'm shipping from Japan to US & EU and customers are not fond of paying twice to ship 2 orders. Also, my technical question was answered & solved very quickly by Eric