Reviews (282)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline the shipping process, reporting up to 70% savings on shipping costs and significant time efficiencies. It supports seamless integration with platforms like Shopify, Magento, and eBay, and features one-click label printing, batch processing, and automatic order updates. The user-friendly interface and reliable performance are notable, especially for international shipping with pre-filled customs documents and easy insurance options. Customer support is frequently praised for its responsiveness and effectiveness in resolving issues.

October 13, 2020

We have LOVED using OrderCup! Ed on the premium support team has been patient to answer our questions and walk us through ways to customize OrderCup to our specific shipping needs. As our fulfillment output has increased, OrderCup easily expands with us and is great for reporting as well. I couldn't recommend using this software enough!

IF:Gathering
United States
5 months using the app
January 22, 2018

We at the Huckleberry Patch have greatly appreciated their quick response to any issues that we have had since we started. Always helpful when they contact us anyway that is needed to walk us through any time we have a problem.

The Huckleberry Patch
United States
4 months using the app
March 18, 2021

We chose OrderCup because this app allows you to use Canada Post shipping and contribute to your own account to keep your Savings Level. That was very important to us.
But the most incredible thing about OrderCup is hands down the customer service. It is amazing and the response is always so fast, which is important when you're working hard to get orders out daily. The app is easy to use, but Ed is so helpful if you have questions. I would give OrderCup 10 stars if I could!

DiamondArt.ca
Canada
4 months using the app
May 6, 2020

Just started using the app and I'm now wondering why I waited so long! Ed was great at helping me set things up. I couldn't be happier.

Clementine Fields
Canada
4 months using the app
Kuberas Inc. replied May 7, 2020

Thanks for acknowledging our product and team!

April 9, 2013

We started using this App right before our business exploded. We fulfill hundreds of orders a day with the seamless integration of shipping info from Shopify to Order Cup. Its simplified our process and saved countless hours. I recommend this app for anyone fulfilling and shipping products.

CMPclothing
United States
3 months using the app
February 25, 2016

We LOVE this app, you will too!

Supplementsource
Canada
2 months using the app
April 7, 2014

Really pleased so far with the Canada Post integration - saving me lots of time!

kwäf | only good wine
Canada
About 2 months using the app
May 15, 2013

So incredibly helpful in the setup via chat and on the phone. Even gave me some tips for my Fed Ex account. Love them. I am going to master this knowing I will always get support.

Duck and Cover Kits
United States
About 1 month using the app
March 27, 2022

We just recently got a contract account with Canada Post and were given a few recommendations to try for third party shipment software. OrderCup was by far the best, easiest and most comprehensive of them all. Any issues/questions I had the staff was quick to respond and were very helpful. I couldn't say enough good things about this app. Highly recommended!!

Knowhere
Canada
About 1 month using the app
Kuberas Inc. replied March 28, 2022

Thank you for your review! We strive to ensure our customers are successful and appreciate you took the time to acknowledge our team and service.

April 9, 2014

So happy with the Ordercup App! They are so helpful with answering all of our questions! We highly recommend this App for all shipping needs!

still happy ♥ just a lil' different
United States
About 1 month using the app