OrderCup , 281 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
    261
  • 2% of ratings are 4 stars
    7
  • 1% of ratings are 3 stars
    3
  • 1% of ratings are 2 stars
    3
  • 2% of ratings are 1 stars
    7
What merchants think

Feedback submitted

Merchants highly value this app for streamlining the shipping process, especially for Canadian stores due to its integration with Canada Post. Key features include order importation, shipping label printing, automatic 'shipped' order updates, and bulk shipment handling. The app is praised for its user-friendly interface, ability to handle high order volumes, and scalability. Merchants also appreciate the quick and knowledgeable customer service.

Edited April 8, 2016

This app does save us a lot of time and we use it for many shipments each day. We have had to create some "work arounds" to make it work for us in all circumstances. Overall it is a very good app and the developers have worked hard to make it worth the money. If these "work arounds" were eliminated, we would give it 5 stars.

Igift
Canada
Almost 3 years using the app
Edited December 16, 2017

Their quite excellent phone support (Ed in particular) makes up for the sometimes arcane quirks, clunky UI, and unintuitive aspects of the software.

Norbauer Enthusiasms
United States
Over 1 year using the app
September 22, 2014

As a Canadian company, I have very few options for buying postage from Canada Post. Ordercup saves me tons of time over the alternatives. Easy to use, and great customer service.
The only reason I'm not giving them 5 stars is that there are a few features missing that mean I have to manually enter a few fields for each order and I can't buy postage in large batches.

caterpillargreen yarns
Canada
Over 1 year using the app
Edited February 15, 2018

Happy with support and prices better than I already have.

Uk Race Support
United Kingdom
Over 1 year using the app
June 18, 2014

Seems like a good option. We were surprised to find out that if you buy postage with a credit card, they charge a credit card fee. However, they do have an ACH option that does not charge a fee.

Pacifier
United States
About 21 hours using the app
July 22, 2011

Ok so they could use a more detailed setup tutorial but once you get things working it's a great app. It's take me so little time to fill orders now and I love it.

I do hope they have full mac support soon since someday I might get a thermal printer and make things even easier :)

Their customer service is pretty good too.

As far as I am concerned I couldn't run my store without this anymore, going back would be torture. One star off for being a bit pricey though.

April 7, 2011

I use this product in my store MezuzahStore.com. It works really well and is very nicely integrated with Shopify. My only complaint is that they seem to charge more for postage than say stamps.com. You have to decide if the savings in time is worth it for you. Also if you use other services like FedEx or UPS and not just USPS like me, I would think it is a must.

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