Reviews (282)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for its ability to streamline the shipping process, reporting up to 70% savings on shipping costs and significant time efficiencies. It supports seamless integration with platforms like Shopify, Magento, and eBay, and features one-click label printing, batch processing, and automatic order updates. The user-friendly interface and reliable performance are notable, especially for international shipping with pre-filled customs documents and easy insurance options. Customer support is frequently praised for its responsiveness and effectiveness in resolving issues.

March 10, 2011

I love OrderCup! It has made our shipping process much easier! A one stop shop that generates a tracking number and links back into shopify!! The support is awesome...they are very involved and willing to help--Aloke Nath is the best!

January 19, 2012

OrderCup is a huge time and money saver. We ship orders coming from our Shopify store, Amazon and miscellaneous other retailers. With OC we seamless integrate with Shopify and Amazon, and have an easy way to enter and print labels for all the others. We had zero familiarity with labels, thermal printers, etc and with a little help from Aloke we've got everything working perfectly. And the discounted postage more than pays for OC fees. Don't understand the negative reviews. None of this ecommerce stuff is easy for first timers and we've found OC to be as good or better than other apps we're using. Keep up the great work, Aloke!

FunBites
April 26, 2012

Works well with Shopify. Great customer service as well.

TurntableLab.com
April 25, 2012

This worked out nicely for m. I submitted a "trouble ticket" and within a few hours I received a phone call and all my problems (self inflicted)were fixed. Works Great!

Wolf Vs Goat
April 25, 2012

Had a few issues with the configuration. The Order Cup people could not have been nicer or more helpful. I'm up and running, and this software is wonderful!! Highly recommended!

Dietz & Watson
April 26, 2012

Couldn't be happier with this app - works seamlessly with our Shopify store and saves us TONS of time processing orders. No more typing in addresses by hand - it's all fully automated. Customer support is excellent as well. HIGHLY recommended!

Kings County Jerky Co.
April 27, 2012

Very helpful and able to help us w/ a lot of our shipping questions.

Thank you!

DRESS KIDS UP CORP.
April 27, 2012

Have been using this app since we launched our store and will continue to use it. I'm relatively computer savvy but still needed some help fine tuning details as not everything was completely obvious to me. These guys have great customer service though and any issue I've had has been addressed and resolved very quickly. Would recommend.

Swag Brewery | The source for craft beer gifts and craft beer swag
April 26, 2012

Ordercup is the biggest time saving app for shipping/processing orders that we have found.
Works great with all the shipping services we use, UPS, Fedex, and USPS.

We also love that we can run it from any computer whether at work or at our home office.

Highly recommend them.

Choice Kicks Northwest
April 29, 2012

Great product. Once it's setup, shipping products is an absolute breeze. Ordercup allows us to focus more on making amazing products and less on the logistics of sending them to customers. Thank you!

GolfSense Store