Reviews (282)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline the shipping process, reporting up to 70% savings on shipping costs and significant time efficiencies. It supports seamless integration with platforms like Shopify, Magento, and eBay, and features one-click label printing, batch processing, and automatic order updates. The user-friendly interface and reliable performance are notable, especially for international shipping with pre-filled customs documents and easy insurance options. Customer support is frequently praised for its responsiveness and effectiveness in resolving issues.

November 20, 2012

This is the BEST order processing APP I have ever seen. Helps organize and ship as well as notify customers of their order progress. Technical Support is unbelievable they will remain on the phone until your problem is resolved or question is answered. I HIGHLY recommend!

Jersey Strong Tees / The Shirt Dr.
November 14, 2012

Brand new to Order Cup but so far the Customer Support has been top notch! Great online chat feature and within literally minutes of needing help you get called/contacted via chat.

Very patient support also. Puts you at ease to ask as many questions as you have. Makes you feel like your not going it alone.

Well done Support staff keep up the good work !!

Lazy Dog T-Shirts
November 24, 2012

Great job to the Ordercup team, I LOVE the "Chatting with Ordercup" function, they are quick, responsive and able to help with pretty much everything! Keep up the good work!

Rise & Hang Travel Gear
November 28, 2012

I has a problem printing shipping labels and customer service was responsive and solved the problem quickly. Would use it again!

Dr. Robin for Kids
November 29, 2012

Incredible customer service! I'm running two websites and this App takes care of the shipping for both.

Beats standing in line at the post office!

Michigan Awesome | Michigan T-shirts
December 6, 2012

Great app! Saves so much time with shipping and invoicing all in one place.

Minx
December 10, 2012

Ordercup was amazing at helping us set up our shipping. So fast and easy.

drinkcrazywater
December 11, 2012

Very helpful, got us set up quickly and were very nice!!! Definitely recommend this app!!!

Pink Pineapple Shop
December 12, 2012

We love ordercup batch shipping!!

Best Made Company
February 1, 2013

We've used OrderCup for the past few months and we love it! Makes running the online store so much easier. The integration with multiple carriers and printing to the Zebra Thermal Printer really is simple. Plus, it makes your packages look far more professional not having to tape the labels to the packages. Very good customer support as well. They have been very helpful with setting up the store and even little tricks like mapping the customers selected shipping method to the drop-down item: making shipping their package even fewer steps.

Ball and Buck