OrderCup , 281 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for streamlining the shipping process, especially for Canadian stores due to its integration with Canada Post. Key features include order importation, shipping label printing, automatic 'shipped' order updates, and bulk shipment handling. The app is praised for its user-friendly interface, ability to handle high order volumes, and scalability. Merchants also appreciate the quick and knowledgeable customer service.

August 26, 2014

Ordercup is amazing! We recently looked into finding another application to help with shipping our products and Ordercup has been so useful from the beginning. The support staff are very personable and are always available to help with any questions or concerns we might have (you even get to speak to them, rather than always receiving "emails"). They support international shipments, which is a plus! Ordercup has made our shipping procedures much more efficient/ less time consuming to process.

Lady Cleo @ Maestro's Classic

Maestro's Classic
United States
Over 3 years using the app
January 14, 2015

Excellent app. I really can't imagine not having for my store. Everything syncs up perfectly and all you have to do is click print! Incredible customer service as well. If ever there is an issue, they'll be sure to fix it immediately.

Great app. Thanks!

www.hotpinkhanger.com

Hot Pink Hanger
United States
Over 3 years using the app
July 18, 2013

Highly recommend Order Cup! Easy to use, and EXCELLENT customer service!

Lindsay Letters
United States
Over 3 years using the app
March 4, 2014

Great app! Speedy customer service too. I needed help and someone called me right away and walked me through steps, and then helped me with other thigns as well. Thanks Ordercup for being one easy & efficient process for my business!

Perfumies
United States
About 3 years using the app
May 20, 2014

The tech took care of my issue. Prompt, courteous servce!!

Air Plant Supply Co.
United States
About 3 years using the app
July 30, 2013

I love ordercup customer support. They really helped me with the problem in a very efficient time response.

Kohana Coffee
United States
About 3 years using the app
July 16, 2013

Fast customer service really is the reason I chose order cup. So far so good!

LyteShow
United States
Almost 3 years using the app
April 10, 2013

Customer service is the bomb.com.

Volunteer Traditions
United States
Almost 3 years using the app
April 9, 2013

We have used ordercup for quite a while now and have to say it's pretty essential to our shipping efforts. We a running 3 online stores (Shopify and Magento) as well as an eBay account and they all integrate fairly easily. Any time we have had trouble, they have responded quickly and it's usually an issue with the shipping companies systems rather than ordercup.

Overall our most used app.

ATAMA & Company Designer Art, Vinyl Toys, Prints & More
United States
Almost 3 years using the app
March 21, 2013

Order cup was very helpful. got right back to me on my problem and helped me resolve it great support

Official 30A Gear
United States
Almost 3 years using the app