Reviews (282)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline the shipping process, reporting up to 70% savings on shipping costs and significant time efficiencies. It supports seamless integration with platforms like Shopify, Magento, and eBay, and features one-click label printing, batch processing, and automatic order updates. The user-friendly interface and reliable performance are notable, especially for international shipping with pre-filled customs documents and easy insurance options. Customer support is frequently praised for its responsiveness and effectiveness in resolving issues.

April 6, 2019

I should have wrote this review sooner but I kept waiting to find something wrong with the app. We have tried nearly a dozen different shipping apps and all of them seem to have something broken. If staff print labels from home then most shipping software blocks USPS pickups unless the return address shows our staff's home address. Ordercup gets this right by allowing you to choose the USPS address to pickup from while putting a different address on the label. The interface is easy to use and you can print most labels in 2 clicks. The labels always work and the packing slip looks nice. The pricing is free for anything less than 50 packages a month. The support staff is simply amazing too. If you haven't tried Ordercup yet then definitely try them out. It's hands down the best business shipping solution we have found.

Helix Telecom Store
United States
Over 4 years using the app
April 27, 2013

They are shipping experts! The app works great and they even gave us private advice on how to save money on shipping an international order.

Buy Nuez de la India
United States
Over 4 years using the app
April 8, 2016

Really great app and fast customer service! Thank you for all your help Order Cup Team!

Icenfire
Canada
Over 4 years using the app
May 7, 2014

Great customer service!!! Thank you!!!

Rifle Dynamics
United States
Over 4 years using the app
March 26, 2013

This is a great system that I would definitely recommend. We had some trouble with our printers at the beginning, but the Ordercup support team got back to us right away and got every running smoothly again. All in all, it keeps the shipping process simple, yet remains powerful enough to handle all our needs.

Captain Company
United States
About 4 years using the app
April 5, 2013

I don't know how you would use Shopify without OrderCup, it's essential! We use it to ship everything, via various carriers, and it works great. Support has been extremely helpful when needed, and I highly recommend this app.

Ideal Bookshelf
United States
About 4 years using the app
March 22, 2023

Best shipping service out there. Ed and his team have been great to deal with. Always very quick to respond if we have an issue and get it resolved quickly.

Madison River Fishing Company
United States
About 4 years using the app
February 2, 2018

We absolutely love this app and use it every single day. They also have great customer support!!

Olympia Activewear
United States
About 4 years using the app
July 29, 2014

Great customer service - makes printing labels easy for everyone in the office!

AK Athletic Equipment
United States
Almost 4 years using the app
April 22, 2014

great app, excellent customer service. for the first time, i have been able to delegate all our order fulfillment tasks to an employee in a simple, straightforward way. ordercup makes sending out web orders as simple as a few easy clicks. Ordercup's customer service has been consistently prompt and reliable. I would reccomend this app to any small business using shopify as their online point of sale!

glassmagpieapparel.com
United States
Almost 4 years using the app