Ordergroove Subscriptions

Ordergroove has helped us grow our customer LTV and improve retention. We've appreciated their ready support and innovation within the space. Their team partners with us on our needs and always thinks of us for new programs that might be a fit.

We migrated to Ordergroove 2 years ago. As our business grew, the demand for robust and scalable subscription management platform increased, and Ordergroove platform allowed us to resolve our technology challenges of that time, create personalized subscription experiences along with ensuring that their robust platform can handle different pricing offers and product plans, higher levels of traffic, transactions, and data. With Ordergroove’s open API we were able to create tailored customer experiences for new vs active subscribers with enhanced upsell strategies. Ordergroove has been a great partner that offers a great CSM support, advanced reporting, open APIs, integration with our Loyalty program, and a high level of flexibility and customization.

We have been with Ordergroove since 2018, and recently migrated to Shopify mid-2023. They made the transition not only seamless, but also fully supported us throughout the change and was always readily available if needed. Ordergroove not only has the best analytics, but continues to have innovative ideas and tech to minimize cancellations while helping grow LTV.

We have been very pleased with our experience with Ordergroove this past year. The tech support team and account managers have all been easy to work with, extremely helpful, and insightful. Our account rep provides detailed analytics with us each month and we work together to strategize the best experience for our customers. I feel like they take us seriously and remember details about our business making this a genuine partnership. We've had a lot of success implementing their suggestions, so I highly recommend Ordergroove over any other subscription app if you're serious about scaling.

Ordergroove Subscriptions has a very good integration with Shopify, it is easy to use has a lot of features and are constantly releasing improvements to the app. Additionally, they have a great and responsive support team that work with us to help us solve problems and achieve our business goals.

The ordergroove team is absolutely fantastic and works tirelessly to help us grow our subscription program!

Since launching Ordergroove, we've seen a significant increase in customer retention and loyalty, as well as a boost in overall revenue.

One of the capabilities that has been the most impressive is the platform's ability to seamlessly integrate with Shopify. This has made managing our subscription program much easier and more efficient, allowing us to focus on providing exceptional coffee and service to our customers.

What's more, the level of support we've received from the Ordergroove team has been exceptional. From onboarding to ongoing assistance (even developing new features!), they have been with us every step of the way to ensure that our subscription program runs smoothly and effectively.

Overall, we are extremely satisfied with our experience with Ordergroove and would highly recommend it to any business looking to grow their subscription program. It's an excellent solution that truly delivers on its promises. We anticipate that It will be a key part of our growth strategy for many years to come!

Ordergroove has been a fantastic solution for us from day 1 and has really been an essential piece to our business. Their team has been incredibly accessible and helpful in allowing us to create a custom experience on our store. Ordergroove's out of the box functionalities have also been instrumental in growing our subscriber base and retaining existing customers. 5 stars for an awesome team and app.

Ordergroove is an incredible subscription platform that has had a remarkable positive impact on our business. Not only does it offer revenue-boosting features and progressive discount capabilities, but their merchant success management and technical support is exceptional. The platform is user-friendly and the support team is knowledgeable and always ready to assist. Highly recommend.

Equator Coffees utilizes Ordergroove to manages our subscription business and couldn't be happier with the platform. The integration with Shopify is seamless and more than anything the team and support we receive from Ordergroove has allowed us to incrementally improve our customers experience and grow our subscription business.

The level of support we've received from the team at Ordergroove has been top-notch. Pre-launch, our implementation manager, Mike, was extremely supportive in trouble-shooting all tech issues and since launch, our customer success manager, Valerie, and the OG customer service team have been super responsive and helpful.