Reviews (23)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 14, 2023

Subscriptions are a relatively new program for Kodiak. We originally signed on with a competitor and had many challenges getting the program launched and configured properly. Making the switch to Ordergroove was a great decision for Kodiak. Their support throughout the set up and post launch have been so helpful. They continue to help us optimize our program. The team is always there to offer ...

Kodiak
United States
Over 1 year using the app
Ordergroove replied June 29, 2023

Thank you for your review! We look forward to our continued partnership!

February 2, 2023

Partnering with Ordergroove took our subscription experience to the next level. We were previously working with a different subscription provider but running into layers of issues, especially as our business grew quickly and we needed a partner who could help us scale. Ordergroove helped us enable a better subscriber experience that resulted in a much higher customer lifetime value. We also saw a ...

OLLY PBC
United States
Over 1 year using the app
Ordergroove replied February 15, 2023

Thank you for this feedback! It's been great working with you as your business has grown, and we're thrilled to hear that your subscribers are having an improved shopping ...

November 5, 2021

Ordergroove has helped us scale our subscriptions significantly in the year that we have been on their platform. We have been able to offer more control and flexibility to our customers and create a better subscription experience all around. They have been great partners!

Intelligentsia Coffee
United States
Over 1 year using the app
Ordergroove replied November 11, 2021

Thank you for this positive feedback on your experience with our platform. We're thrilled to hear that Ordergroove has led to subscription growth & a positive experience for ...

October 29, 2021

A really easy app to install and get results from. It was exciting to see signups for the program in the first day and we are still amazed at the results. Great support when we needed it. 5 stars all around!

InstantTeas.com
Canada
Over 1 year using the app
Ordergroove replied November 11, 2021

Thank you for leaving this stellar review! We're glad to hear that it was quick & easy to get Ordergroove live, that your subscription program is already booming, and that ...

July 17, 2023

Subscriptions have been a game-changer for us in bringing in repeat customer revenue. Everyone on the Ordergroove team has been so helpful and knowledgeable. We're really happy with Ordergroove and we're excited for our subscription program to keep growing.

DefineMe
United States
Over 1 year using the app
March 29, 2023

We have found OG to live up to its promises to reduce time and simplify processes surrounding the inherent complexities of any subscription program business - without hesitation would encourage consideration of their services to see if there is a mutual fit. They specifically take time to ask the hard questions about how any business is managed so they recommend solutions that fit the business.

Only Natural Pet
United States
12 months using the app
April 19, 2023

Been pretty happy with Ordergroove since launch, overall the solution has fit our needs and growing subscription business. I'm going to say that one area of improvement would be the level of integrations they have with other SAAS solutions as Recharge has a ton more right now. They have come out recently with pretty robust solutions with Klaviyo which I am excited to test with the team

U Beauty
United States
10 months using the app
Ordergroove replied June 29, 2023

We appreciate the feedback and we are so excited to launch additional, high-quality integrations throughout the year!

February 22, 2023

The Ordergroove team has been one of the best technology teams I have ever worked with. They were able to helped us meet our (very aggressive) deadlines to implement subscription services within Shopify and the responsiveness to questions and support issues was stellar.

DYPER
United States
9 months using the app
Ordergroove replied February 23, 2023

Thank you for taking the time to leave this wonderful feedback! Our team's top priority is ensuring your success. We're looking forward to growing your business together!

November 14, 2023

We have been with Ordergroove since 2018, and recently migrated to Shopify mid-2023. They made the transition not only seamless, but also fully supported us throughout the change and was always readily available if needed. Ordergroove not only has the best analytics, but continues to have innovative ideas and tech to minimize cancellations while helping grow LTV.

Tata Harper Skincare
United States
8 months using the app
Edited September 29, 2022

I have no shortage of amazing things to say about Ordergroove (OG). The technology and team have impressed me from the beginning of the sales process through our co-team kick-off to program launch and growth. Ordergroove ended up being an easy choice amongst the competition. We decided on OG for the following reasons:
1. Experience: OG pioneered the integrated shopify subscription checkout. Their ...

Birchbox
United States
7 months using the app
Ordergroove replied October 7, 2022

Thank you for this wonderful feedback! Ensuring that we support your growth is our top priority, so we are delighted to hear that enabling subscriptions with Ordergroove has ...