Orderify

Orderify

$4.99/month. 30-day free trial.
Rating (4.8)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

May 2, 2016

Languages

English

Categories

Order editing

Let customers edit, cancel and reorder on their own for a better customer experience.

Online shoppers check the cancellation policy before buying and often make order mistakes. Orderify lets customers edit and cancel orders on their own. Also to increase sales, Orderify makes it easy for customers to reorder previous orders. Orderify improves the customer experience, decreases customer support costs and increases orders. *Note, for Order Editing, to give your customer full editing flexibility, Orderify first cancels the original order and reloads the items in a shopping cart.

Online shoppers check the cancellation policy before buying and often make order mistakes. Orderify lets customers edit and cancel orders on their own. Also to increase sales, Orderify makes it easy for customers to reorder previous orders. Orderify improves the customer experience, decreases customer support costs and increases orders. *Note, for Order Editing, to give your customer full editing flexibility, Orderify first cancels the original order and reloads the items in a shopping cart. more
  • Your customers can cancel orders on their own.
  • Your customers can edit orders on their own.
  • Your customers can easily reorder any previous order.

Pricing

30-day free trial

All-Inclusive Plan

$4.99/month

All-Inclusive Plan

$4.99/month

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

196 reviews

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining post-purchase changes and reducing customer requests for order modifications. It provides an editing option on the "Thank You" page, enabling customers to edit, cancel, or re-create orders. The app is user-friendly, easy to install, and configure. It's cost-effective and popular among Shopify Plus members. The support team is praised for their responsiveness and helpfulness. It's considered essential for new store owners, offering a seamless customer experience and saving significant time in order management.

September 20, 2023

We've been using "Orderify" to help streamline post-purchase changes at stamplab.com.au. It's reduced those 'can I make a change?' emails, which has been a relief. One suggestion would be to update the pop-up designs (early 2000's vibes), but overall, it's been a useful addition to our process and cheap as a coffee.

Stamp Lab
Australia
About 4 years using the app
March 28, 2018

The app Shopify should've implamented with its package! Excellent app!

Wholesalehomeimp
United States
Almost 6 years using the app
December 19, 2017

I love this app! I would definitely recommend this to new store owners.

Hunter Toy Kingdom
United States
About 5 years using the app

About this app

Launched

May 2, 2016

Languages

English

Categories

Order editing

Built by Customer First focus

About Customer First focus

4.8 average rating

8 years building apps for the Shopify App Store

2214 Pine Street, San Francisco, CA, 94115, US

Support

Send a message

support@customerfirstfocus.com

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