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Orderify!

Orderify!

Developed by Customer First focus

29 reviews
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Price: $2.99 / month Free Trial: 30 days More info
  • Increases sales by making it easy for customers to reorder any order.
  • Reduces customer frustration an support tickets by letting customers edit and cancel their own orders.
  • Provides easy access to order editing and reordering for customers from order confirmation emails and the customer account page.

Orderify increase sales, reduces customer support tickets and makes your store more professional by making it easy for customers to edit, cancel and reorder orders.

Customers and Shop Owners Love Orderify.



  • Easy Reordering: Orderify let's your customers easily reorder any order right from the order confirmation email or customer account page. You'll have higher sales and happier customers.

  • No More Frustration From Order Mistakes: Customers make mistakes when ordering. They often enter the wrong shipping address or payment info. With Orderify they can easily and immediately fix these mistakes themselves without having a long back-and-forth with your customer support team.

  • Customers Can Cleanly Edit Order Contents: Customers often want to add, remove and change items in an order. With Orderify, they can do this without having to interact with your customer support team. Mistakes are avoided in edited orders because the original order is cancelled and a completely new order is created.

  • Quick and Easy Cancellation: Your customers will feel more comfortable ordering from your store knowing they can cancel their orders easily and quickly. They can cancel an order immediately after the purchase before any items have been shipped, saving them and your team frustration.

How does Orderify Work?

Once you install, you'll get a set of instructions that will help you add order edit/cancel and re-ordering links to your order confirmation email and customer account page. Setup should take about 10 minutes, and then your customers will be able to easily edit, cancel and reorder their orders.

  • Order Cancellation: When your customer presses the cancel button, he or she will get a confirmation pop-up. Once the cancellation is confirmed, the order will be cancelled and automatically refunded.

  • Order Editing: To give your customer complete flexibility when editing an order, we cancel the original order and reload a shopping cart with all of the items in the original order. That way, your customer has the flexibility to edit payment, shipping and order content information. This also prevents any confusion where orders end up partially edited and the wrong items get shipped.

  • Reordering: When your customer clicks the reorder link, he or she will be taken to a checkout containing all the items of the previous order for easy reordering.
  • Easy ways to improve your store:

    • Right now, your customers lose their shopping carts each time they switch devices. Fix it with one click using Persistent Cart, which is used by thousands of Shopify stores.
    • Want to let customers save their carts without logging in and share carts easily with friends? Try Shareable Cart.

    Orderify FAQ

    How is refunding handled?

    When your customer cancels an order, we automatically refund the order.

    What happens when I've already shipped or fulfilled the order?

    Customers will not be able to edit/cancel orders once they are marked as fulfilled. They will be redirected to your customer support team for help if they want to edit, cancel or return the order.

    Orderify! reviews

    29 reviews
    1. 5 stars (26 reviews)
    2. 4 stars (2 reviews)
    3. 3 stars (0 reviews)
    4. 2 stars (1 review)
    5. 1 star (0 reviews)

    It is a really cool app. Easy to use and easy to install...Highly recommended..

    posted

    Quick, easy and effective!
    If you are on the fence about this, dont be, install it today

    posted

    The App works very well. Easy to install, hope it will increase my amount of orders.

    posted

    I just downloaded it! Awesome thanks so much!

    posted

    Amazing app! Saves us a lot of time attending to cancellation and changes to orders! Super easy to use too! As a next step, it'd be great if we could customize notification pages.

    posted

    This app was pretty easy to install into the order confirmation email. I opted to use the pop up in the customer accounts instead of trying to do the coding myself. I appreciate that they offer that option for us non coders. All around a good app.

    posted

    I don't know why I hadn't installed this app from the very beginning when my store opened. I think it's because I didn't realize it existed until recently. That's unfortunate, because this simple app helps perfect the customer experience, because it gives more leverage to the customer over their orders at all points, post sale.

    posted

    So Far it looks great, and it will remove a lot of headache for me, thanks for a good App

    posted

    Worst customer service i have ever experienced and to imagine im paying them money for it.

    If you need a reply to anything, dont contact them, go elsewhere!

    posted

    We often have customers that want to modify their order or ordered the wrong item, so far this has worked great for us to allow them the flexibility to change or cancel their order. :)

    posted
    Get
    $2.99 / month
    30 days

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