Orderify ‑ Order Edit Cancel
- Pricing
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From $4.99/month. Free trial available.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.6 (78)
- Developer
- Customer First focus
Featured images gallery
Let customers edit, cancel and reorder on their own for a better customer experience.
Shoppers often make order mistakes and are stuck waiting for a fix. Customer support spends a lot of time fixing these mistakes. Orderify lets customers edit and cancel orders on their own. It also increases sales with one-click reordering. Orderify improves the customer experience, decreases customer support costs and increases orders. *Note, for Order Editing, to give your customer full editing flexibility, Orderify first cancels the original order and reloads the items in a shopping cart.
- Your customers can cancel, edit or reorder on their own (one-click self-service)
- Customer Portal on the order status, confirmation e-mail and account page
- Only unfulfilled orders are editable. Works well with third-party fulfillment.
- 5 minute setup with easy custom rules (Ex. duration limit) and display settings
- Auto-refund (compatible with all Payment Gateways on Shopify) and Auto-Restock
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
Categories
Order updates
Channels
Workflow automation
Pricing
Shopify Basic
$4.99 / month
- Unlimited for stores on "Basic plan"
30-day free trial
Shopify
$8.99 / month
- Unlimited for stores on "Shopify plan"
30-day free trial
Shopify Advanced
$24.99 / month
- Unlimited for stores on "Advanced plan"
30-day free trial
Shopify Plus
$99.99 / month
- Unlimited for stores on "Shopify Plus"
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (78)
Very helpful app. Even more helpful & active support team!
We had an issue and they were super quick to address it even though we are in different time zones and ensured that we got a resolution.
Orderify is a great addition to our store! It gives customers more control over their orders, which improves their experience and saves our team time on support. The setup was quick & everything works smoothly out of the box. Definitely worth having.
I just started using this app, and it’s already been super helpful for my store. It’s really easy to set up and makes managing orders so much smoother. I’m excited to see how it helps my customers over time!
Very useful app, that improve your customer support. This app has saved my customers and my support team both time and money.
it needs some coding to be done in terms of Liquid. There is no mention of the same anywhere.
its bit complicated and confusing to set it up
Hello - we're so sorry you had a bad experience!
We just wanted you to know that we got your customers support ticket, and responded within 90 minutes saying "We would be happy to help - we have requested access to your store to help you get set up. Could you let us know which steps you need the most help with currently?"
We never heard back from you, so we don't know if you received our response. We really hope you'll give us another shot, as we'd love to help you get set up.
Support
App support provided by Customer First focus.
Resources
Developer
2214 Pine Street, San Francisco, CA, 94115, US
Launched
May 2, 2016
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store
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Edit customers
Customer data
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Edit products
Products or collections
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Edit orders
All order details or shipping information
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Edit your Online Store
Script tags in your Online Store or theme
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