Powerful new features, services and plugins for your Shopify store

All Apps / Customer Service / Orderify!

Orderify!

Orderify!

Developed by Customer First focus

Get
Price: $2.99 / month Free Trial: 30 days More info
  • Increases sales by making it easy for customers to reorder any order.
  • Reduces customer frustration an support tickets by letting customers edit and cancel their own orders.
  • Provides easy access to order editing and reordering for customers from order confirmation emails and the customer account page.

Orderify increase sales, reduces customer support tickets and makes your store more professional by making it easy for customers to edit, cancel and reorder orders.

Customers and Shop Owners Love Orderify.



  • Easy Reordering: Orderify let's your customers easily reorder any order right from the order confirmation email or customer account page. You'll have higher sales and happier customers.

  • No More Frustration From Order Mistakes: Customers make mistakes when ordering. They often enter the wrong shipping address or payment info. With Orderify they can easily and immediately fix these mistakes themselves without having a long back-and-forth with your customer support team.

  • Customers Can Cleanly Edit Order Contents: Customers often want to add, remove and change items in an order. With Orderify, they can do this without having to interact with your customer support team. Mistakes are avoided in edited orders because the original order is cancelled and a completely new order is created.

  • Quick and Easy Cancellation: Your customers will feel more comfortable ordering from your store knowing they can cancel their orders easily and quickly. They can cancel an order immediately after the purchase before any items have been shipped, saving them and your team frustration.

How does Orderify Work?

Once you install, you'll get a set of instructions that will help you add order edit/cancel and re-ordering links to your order confirmation email and customer account page. Setup should take about 10 minutes, and then your customers will be able to easily edit, cancel and reorder their orders.

  • Order Cancellation: When your customer presses the cancel button, he or she will get a confirmation pop-up. Once the cancellation is confirmed, the order will be cancelled and automatically refunded.

  • Order Editing: To give your customer complete flexibility when editing an order, we cancel the original order and reload a shopping cart with all of the items in the original order. That way, your customer has the flexibility to edit payment, shipping and order content information. This also prevents any confusion where orders end up partially edited and the wrong items get shipped.

  • Reordering: When your customer clicks the reorder link, he or she will be taken to a checkout containing all the items of the previous order for easy reordering.
  • Easy ways to improve your store:

    • Right now, your customers lose their shopping carts each time they switch devices. Fix it with one click using Persistent Cart, which is used by thousands of Shopify stores.
    • Want to let customers save their carts without logging in and share carts easily with friends? Try Shareable Cart.

    Orderify FAQ

    How is refunding handled?

    When your customer cancels an order, we automatically refund the order.

    What happens when I've already shipped or fulfilled the order?

    Customers will not be able to edit/cancel orders once they are marked as fulfilled. They will be redirected to your customer support team for help if they want to edit, cancel or return the order.

    Orderify! reviews (23)

    posted

    We often have customers that want to modify their order or ordered the wrong item, so far this has worked great for us to allow them the flexibility to change or cancel their order. :)

    posted

    Great addition to any site!
    Works well and easy for customers to use.

    posted

    Great app. i love it!!!

    posted

    Very good app, just install according to the instructions then forget about it and let it does the work!

    posted

    Very nice app to have. Allowing customers to edit their order before we ship it out. Unfortunately, we ship out our orders too fast for customers to edit their order. :p

    posted

    Seems like a very useful app and gets even more important with increased number of orders.

    posted

    App works well however, the html code shows in the email. Followed instructons directly as given, but very nice app..

    posted

    great app!

    posted

    great app and it's free. you've literally got no reason to not download it. DO IT!

    posted

    Great app guys :) Everything should be on the tip of the fingers and the app delivers it.

    Get
    $2.99 / month
    30 days

    Screenshots

    • Large
    • Thumb
    • Thumb
    • Thumb

    Are you a developer? Become a Shopify partner or submit your app.