Orderify , 196 reviews

Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to allow customers to edit or cancel orders, reducing customer service requests and saving time. It's praised for enhancing store credibility and customer satisfaction, while also being cost-effective. The support team is known for their responsiveness. The app integrates smoothly with stores, reducing cart abandonment and boosting sales.

June 14, 2021

The unavailability of the 'Cancel' feature may sometimes turn out to be a downside to the online store. So, this app helps and is pretty convenient and easy to use for both in-store and uploaded themes.

Panjiri Foods
6 months using the app
Edited March 23, 2020

I love this app. I think it should exist within shopify without an app. I think its a very basic necessary function

South Korea
About 1 year using the app
July 7, 2020

This seems like a very logical application that's hardly for the consumers as well as saves hassle for the owner.

United States
8 months using the app
December 20, 2020

good app, do not understand why shopify does not have this feature already, while some customers reported that they still could not find how to cancel or edit and order it might not be clearly visible to customers.

Zink Print Online
2 months using the app
July 26, 2018

Setting it up now. So far so good.

Knotty Koncepts
Over 1 year using the app
December 14, 2017

Would be useful for high no of orders cos u can't be doing manually for all.

Bottle Of Wellness
Over 1 year using the app
May 15, 2016

App works well however, the html code shows in the email. Followed instructons directly as given, but very nice app..

Yourturnkeystore 101
United States
Over 1 year using the app
February 27, 2018

This is a verygood and helpful tool to make the customer thrusted experience.

Dominican Republic
9 months using the app
August 22, 2020

we wanted to enable order cancelling ad editing from customer side. but unfortunately shopify does not provide the same. hope this app will work well.

About 1 month using the app
Edited June 12, 2018

I installed this app 3 months ago without realising it is best suited to high-volume merchants whose customer service assistants spend a lot of time editing and cancelling orders. I discovered it was not really applicable to my business (at least at the moment) so I uninstalled it, and Dave was kind enough to refund my app fees.

My Event Decor
3 months using the app