Orderify , 196 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to allow customers to edit or cancel orders, reducing customer service requests and saving time. It's praised for enhancing store credibility and customer satisfaction, while also being cost-effective. The support team is known for their responsiveness. The app integrates smoothly with stores, reducing cart abandonment and boosting sales.
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We've been using "Orderify" to help streamline post-purchase changes at stamplab.com.au. It's reduced those 'can I make a change?' emails, which has been a relief. One suggestion would be to update the pop-up designs (early 2000's vibes), but overall, it's been a useful addition to our process and cheap as a coffee.
Seems to work fine. Tested with cancelling an order, installation was also a 1 click process. Will test some more and change review if anything comes up, but looks good for now!
Just started using it but so far its really good. look foward to offering the editing option to my customers.
This app is just what I needed to allow my customers to self-service order edits and cancellations. Well done. Easy and intuitive setup. Well worth the monthly fee.
This is easy and simple to use and setup. Quick customers support email replies too. Saves a lot of time for us now.
Really useful app. Prevents many, many support tickets where the customer forgot a discount code, or needs to make some other change to the order. Great value!
Great app, easy to install, quick configuration and totally meets our requirements. Thank you Customer First focus Team!
Just installed the app. So far it seems to serve its purpose. Will test it further to see its effectiveness.
This is a really useful app. Being able to allow customers to edit or cancel the order saves a lot of time for us filtering and responding to emails. When customer cancels an order, Shopify order page will reflect the cancellation correctly. Your customer will receive an email confirming cancellation and you will receive an email notifying which order was cancelled. This email is crucial if you are using certain third party fulfillment app as you will need to manually cancel the corresponding order at the app's order dashboard. I had good experience with their support team as well when resolving some issues I had.
We use this app to make it easier for our customers to edit, cancel, or re-create orders. The installation is quite easy and fast, it's working properly. The support team very helpful for any kind of queries or issue you faced (if any). We hope that this application will become more complete and be trusted by many websites. Recommend for all Shopify Stores.