Reviews (200)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enabling customer self-service on order cancellations and edits, directly from the "Thank You" page or email confirmations. It seamlessly integrates with Shopify, reducing customer support queries and enhancing user experience. The app is praised for its affordability and effective functionality. Merchants also appreciate the responsive support team that actively improves the app based on feedback.

November 9, 2024

Very useful app, that improve your customer support. This app has saved my customers and my support team both time and money.

2pricetags
United States
Over 1 year using the app
February 26, 2025

I just started using this app, and it’s already been super helpful for my store. It’s really easy to set up and makes managing orders so much smoother. I’m excited to see how it helps my customers over time!

skindeepbeautystore
Mexico
15 minutes using the app
September 14, 2016

We often have customers that want to modify their order or ordered the wrong item, so far this has worked great for us to allow them the flexibility to change or cancel their order. :)

Euphoricherbals
United States
Over 8 years using the app
January 3, 2018

Excellent support from Dave taking care of our needs

Saranoni
United States
About 7 years using the app
February 9, 2018

functional and aesthetic. I definitely recommend this.

Capes India
India
About 6 years using the app
November 21, 2017

Nice App which will our customers very happy

Tripr
India
About 6 years using the app
March 28, 2018

The app Shopify should've implamented with its package! Excellent app!

Wholesalehomeimp
United States
Almost 6 years using the app
August 20, 2019

We've been in need of a solution like this for quite some time now! Very customizable and appropriate for our business needs!

BRIK Charger
United States
Over 4 years using the app
December 9, 2017

Only just installed, functionality and configuration looks great.

Bluestreak Crystals
United Kingdom
Over 4 years using the app
September 20, 2023

We've been using "Orderify" to help streamline post-purchase changes at stamplab.com.au. It's reduced those 'can I make a change?' emails, which has been a relief. One suggestion would be to update the pop-up designs (early 2000's vibes), but overall, it's been a useful addition to our process and cheap as a coffee.

Stamp Lab
Australia
About 4 years using the app