Reviews (199)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for allowing customers to self-manage order modifications and cancellations, significantly reducing customer support queries and enhancing satisfaction by giving customers more control. It is easy to install, integrates smoothly into the Shopify "Thank You" page and email confirmations, and is continuously updated for compatibility with new Shopify features. Merchants also praise the responsive support team, especially a support member named Dave, for their helpfulness. This app is considered an essential, cost-effective tool for streamlining the order management process.

March 30, 2021

the app is great just that the price is a bit high. Pricing could have been better. .................

Huedee
India
About 4 years using the app
Edited December 7, 2021

Had been using Orderify, but when I installed a new theme I couldn't get it installed, and their support couldn't help. The app worked great in my old theme (but my new theme presented some installation issues). So I had to look for and install an alternative. In fact, the new app offers more features for the same price.

ExcellentSupply.com
United States
Over 1 year using the app