SC Order Tags & Flows

SC Order Tags & Flows

Reviews (263)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and streamline order management, especially for businesses with complex inventory or fulfillment needs. It features automatic tagging of orders based on various criteria and supports custom tagging rules, even for past orders. The app is praised for its seamless integration with Shopify and systems like ShipStation. Its performance is noted for reliability, and the customer support team is consistently commended for being responsive and adept at customizing the app to meet specific merchant requirements.

April 17, 2020

Great service and easily integrated, support is quick to respond to queries. We use it mainly to tag delivery dates from our picker and it's made life a lot easier.

Veg Box Fresh
United Kingdom
4 days using the app
May 13, 2022

I used this app to tag the product title in the notes, allowing the product to display on labels. I also have it set up to separate between different couriers depending on postcode. It looks like we can use the tags and workflows for all sorts of direct marketing and ecommerce solutions I never even knew we needed or could get from this app! We've been looking for something to solve these issues for some time now, and this app goes above and beyond what we needed. The support is excellent too.

Bristol Beer Factory
United Kingdom
3 days using the app
Shop Circle replied May 13, 2022

Thank you for this amazing review. It's always wonderful to hear these types of comments about both our app and support...Always happy to help!! Cheers

March 14, 2022

The backlog tagger worked great and was super easy to set up. I'd highly recommend to any needing their orders tagged

SEEQ SUPPLY
United States
3 days using the app
Shop Circle replied March 15, 2022

Thank you for your nice review! Great to hear you're finding our Order Tagger app very useful. Happy to help anytime. All the best!!

June 17, 2021

I have been looking for an app that can tag orders in multiple ways and this app works perfectly. As a newbie in building websites and did not know fully how to install it, the customer support Stu was amazing. He helped through the whole process . Simply awesome! 10/10

Bizu Patisserie and Cafe
Philippines
3 days using the app
Shop Circle replied June 18, 2021

Hey Chrissy, thanks for the lovely review. It was a pleasure helping you get set up with the app. All the best!

January 13, 2020

Great Service and very helpful app for us to pick orders with certain products types in!

It would be even better if you could have multiple If and And rules so that we could have more sophisticated filters.

Thanks!

Ebloggers
United Kingdom
2 months using the app
Shop Circle replied January 22, 2020

Thanks for a great review! We have taken your feedback on board and will include it in the next version of Order Tagger, coming soon!

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Updated 23rd April 2020

We're delighted to announce we have taken your feedback on board and re-launched Order Tagger with multi-variable rules! It also includes many more conditions and options for more sophisticated rules and order filtering :)

November 30, 2020

We were able to tag incoming orders based on existing product tags, as well as filtered Sales Channels, including orders created by 3rd party apps that did not fall into the normal Sales Channel structure. Excellent customer service and response!

Minnesota Historical Society
United States
About 1 month using the app
Shop Circle replied November 30, 2020

Thanks for the great review Jason, glad you've been able to use Order Tagger to do some of the heavy lifting on the backend of your store.

December 10, 2021

It's easy to set up, and it adds tags automatically and smoothly. And I'd like to say that the support is wonderful. Stu sent me super quick and suitable replies. Thank you so much!

27 COFFEE ROASTERS
Japan
1 day using the app
June 10, 2019

Easy to set up, efficient, simple and great support. If you want to customize tags and automate it, I totally recommend this app.

チーズガーデン
Japan
1 day using the app
May 6, 2020

The app is great and the customer support is awesome. They helped us fix a problem that has been troubling us for almost a year. Now... with Order Tagger our exports have exactly what we need.

EZ-Level
United States
1 day using the app
Shop Circle replied May 6, 2020

Thanks for the great review Brooks! We were very pleased to have been able to help.

April 16, 2020

While I was paying for this app, they shut off access to the dashboard for an upgrade. My business relies on this app and I wasn't able to manage orders because of their actions.

Threes Brewing
United States
20 days using the app
Shop Circle replied April 16, 2020

Thanks for your review Jared.

As you mention, we are in the process of switching over to a brand new version of our app, however, your existing orders were still being tagged as per the rules that you had set-up.

We emailed all Merchants about a week ago regarding the change. We also emailed again yesterday highlighting that the upgrade was about to begin.

We also placed a very visible notice on the app which you will have seen when you tried to login to the app. It would have informed you that your app was running normally, but to get in touch with us if you needed any new rules to be created or existing rules edited during the migration process.

We responded 3 times to your emails and also prioritised your migration, which we completed about an hour ago.

We’re sorry that you are unhappy, but I’m really not sure how much more we could have done to inform you that everything was ok and that we were here and available to help. We are still here and available to help.