SC Back in Stock Restock Alert

SC Back in Stock Restock Alert

Reviews (201)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for automating notifications via email and SMS for out-of-stock items, boosting sales and aiding inventory management. It offers customizable sign-up forms and supports multiple languages, enhancing customer engagement while maintaining brand consistency. Merchants appreciate its easy installation and seamless Shopify integration. The support team is praised for being responsive and offering tailored solutions.

February 5, 2025

Been paying $5 a month for years only to figure out that they have sent 0, yes ZERO, messages all of these years. 6,000+ messages have been pending. I expect them to reach out to me in this case and explain there is an issue instead of me having to figure out that thier app is not working. I am sure they will claim that I didn't do setup correctly or didn't do some action but why take my money all of these years and do nothing to help me?

Don's Liquors & Wine
United States
About 5 years using the app
Shop Circle replied February 7, 2025

Hi there,

We sincerely apologize for the frustration you’ve experienced. We have issued full refund for the months you've been charged.

We also want to resolve any issues you've faced, but we couldn’t find any record of your store reaching out to our support. We’d appreciate if you check your email so we can figure out what had happened.

Kind Regards,

Th SC Team

November 23, 2024

App works great. had small issue after update, and support helped me straight away and very friendly!

Mechbox Ltd
United Kingdom
Over 6 years using the app
November 26, 2024

Fantastic experience so far! I had an intro call with Tarik Selimović to learn about the widget and ask some questions – he was super helpful and knowledgeable. I then installed the widget into my theme. After using some of the customisation options available, I contacted Tarik by email to ask for some extra help – to align the widget with my branding (I wanted to make some extra changes, over and above the immediately available customisation options in the app). He was very efficient and passed my request onto the correct team straight away. In almost no time at all, I now have a customised widget that looks great on my website. Super happy. Thank you!

dussl
United Kingdom
5 days using the app
November 29, 2024

App easy to use and set up. I had some little troubles that the support team helped fixing in very short time.

effeerrecreations
Italy
2 months using the app
January 21, 2025

The free version has a lot of functions including multilanguage which is very nice.
It's just: I installed it yesterday and already encountered so many problems. I am constantly chatting with the support and it's slowing me down.

Meet5 Fanshop
Germany
1 day using the app
October 22, 2024

the customer service person Deepa was very helpful and solved my issue and answered all of my questions.

GENERATIONAL HERO
United States
7 months using the app
August 6, 2024

The importance of back in stock notifications is VERY important to me as we sell-out and continually have new items arriving monthly. The app is important and fortunately the team has been helpful as well the few times I've needed assistance they are quick to reply and resolve.

Joker Greeting
United States
Over 6 years using the app
February 11, 2025

They don't integrate with category level, no one is going to click a product that says out of stock on category level.

LPack.co.uk
United Kingdom
31 minutes using the app
November 1, 2024

Disappointing app. It's not built for Shopify at all. Unable to trigger any Shopify flow (including emails). Integrations are super limited. App is unable to request first name in any form - only email.

Manipura Malas
Portugal
27 minutes using the app
August 21, 2024

Had a call with the product manager, was very informative, easy to understand and was also very patient with me. This app was needed for my website and fits in perfectly and is easy to use.

sabrluxe
United Kingdom
About 1 year using the app