Overall rating
Counts per rating level
  • 73% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automated restock notifications, which enhance customer engagement and conversion rates. It's praised for its user-friendly interface, easy installation, and customizable notifications. The app's ability to provide insights into customer demand trends is valued for inventory management. Support is noted for quick, professional responses. The SMS notification feature is seen as a game-changer, making the app a recommended tool for optimizing sales strategy.

July 13, 2023

In the world of e-commerce, 'Back in Stock' truly stands out as an invaluable ally for any online entrepreneur. As an owner of multiple Shopify stores, I have to admit, this application has transformed my customer engagement and conversion rates. Therefore, I am delighted to give it a full five-star rating and strongly recommend it to anyone who is serious about leveraging the potential of their online business.

Firstly, the installation process was an absolute breeze. The user-friendly interface ensured that integrating 'Back in Stock' with my Shopify stores was quick and seamless. What stood out immediately was the application's intuitive design that caters to both the novice and the advanced user. Whether you're launching your first online store or managing a portfolio of successful e-commerce platforms, 'Back in Stock' fits right in with its versatile usability.

The primary feature - notifying customers when an out-of-stock item is available again - is simple yet revolutionary. It has significantly boosted my conversion rates, as customers no longer have to remember to check back on their desired products. The application automates the whole process, sending timely email or SMS notifications to customers when their favourite products are back on the shelves. It has turned potential lost sales into substantial revenue.

In terms of customization, 'Back in Stock' has exceeded my expectations. It allows for customized notifications, which I've found to be crucial for maintaining brand consistency. Moreover, the ability to tailor the language and aesthetics of the sign-up form ensures that it seamlessly blends into my stores' unique designs.

The reporting feature is another excellent aspect that merits mention. 'Back in Stock' provides valuable insights into customer demand trends, enabling better planning and inventory management. By monitoring which products frequently go out of stock and have a high demand, I can make informed decisions about what to stock up on.

Lastly, I have to commend the top-tier customer support. On the few occasions that I have had queries, the support team responded swiftly and professionally. They genuinely care about their customers' success and are committed to resolving any issues promptly.

In conclusion, the 'Back in Stock' app for Shopify is a game-changer. Its easy integration, user-friendly interface, customization options, insightful reporting, and stellar customer support make it an indispensable tool for any online business owner. It has effectively optimized my sales strategy and elevated my e-commerce business to new heights. 'Back in Stock' is not just an app; it's an investment that keeps on giving.

Almost 2 years using the app
June 16, 2023

Great customer support. I'm on the free plan, and received speedy responses Tarik Kadric and a helpful fix for my issue (duplicated product not triggering emails for original product).

The only thing I'd change about the app is to make the pop-up on out of stock items less intrusive, perhaps by allowing a delay timer on it appearing.

Seems to work well, and has generated sales. A great service for my online customers, and time-saver for me as a micro-business!

United Kingdom
11 months using the app
August 25, 2023

Great app that actually works! I've tried several similar apps, but this one is the first one that actually worked. It has alot of customizations and it's still very simple to set up! Support was very helpful with a design request that I had. Definitely recommended.

Apothecarie New York
United States
Almost 5 years using the app
August 7, 2023

Really great customer support! I got help within no-time, it was friendly, helpful and we could figure out, that the problem wasn't in the app, but on my own side. The app itself does absolutely what it should do. It is setup and styled very easily. I absolutely like it!

Steambow GmbH
About 3 hours using the app
August 28, 2023

Awesome App and awesome support. Very fast....we had to do an emergency theme update because our old theme just flat out stopped working! Had to get everything up and running again, and these folks got us back on track fast. Would definitely recommend this app for your back in stock notifications.

Inahsi Naturals
United States
Over 4 years using the app
July 6, 2023

The support provided was excellent. Every time I requested assistance with the configuration, I received either a video tutorial that explained the process and made it simple for me, or they would even offer to handle the configuration themselves, which was even better. A big thank you to Nejla for her assistance. The app works great and was easy to install.

Heaven's Door
United States
About 1 month using the app
July 12, 2023

This app is fine if you just want to send manually and to your whole list. I have used it for years and years. Lately I've been wanting to send automatically or in batches, but this app isn't working well at all. The system actually sent 150 people a notification, when there was just one item added to stock. Big mistake that cost me thousands in revenue. I reached out and the developers were working on it for days, but they never found the solution. Then, this happened again! That's why I'm leaving for now.

Over 2 years using the app
May 19, 2023

Tarik Kadric was wonderful in resolving my urgent matter. Had mistakenly sent out notifications to over 1000 people, and he resolved the issue with great speed and attention to detail. not only that, but as we were a valued customer they removed the extra expense in uploading the lost notifications as a way of appreciation of our long standing relationship.

Cannot recommend highly enough.

Fairfax & Favor
United Kingdom
Almost 5 years using the app
August 22, 2023

Very helpful app to drive sales by informing customers when an item they want is back in stock after being sold out. Tarik was very helpful and always available with prompt responses to any of my inquires.

United States
Over 3 years using the app
June 30, 2023

Excellent support by Tarik! Very quick to get the app looking how I wanted. Superb 10/10 just waiting for something else to get sorted but I'm confident they can help.

Stretch It Body Jewellery
United Kingdom
Almost 6 years using the app