Overall rating
4.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance customer engagement and conversion rates by notifying customers when out-of-stock items are available again. They commend its customization options for brand-consistent notifications and user-friendly interface. The app's customer support is praised for their prompt and professional responses. Merchants find it a valuable tool for its simplicity, ease of setup, and effectiveness in driving sales.

October 17, 2023

Danin has been extremely helpful in solving our query. App is working absolutely fine and perfectly fits the aesthetics of my website.

Qamaash
United Kingdom
20 days using the app
Shop Circle replied October 24, 2023

Hello there,

We're pleased to hear that you've had a favorable experience with our SC Back in Stock & Restock Alerts app and with Danin in particular. Your kind comments really mean the world to us. We're also glad to know that you find our app well-integrated and matching the aesthetics of your website. This is what we strive for!

However, we believe that there's always room for growth. So if there's any specific area where you see a potential for us to improve or any suggestions you'd like us to consider, please don't hesitate to let us know. We're absolutely grateful to have patrons like yourself guiding us with their valuable insights.

Thank you for your generosity of spirit and for taking the time to leave us a 5-star review. We appreciate your support more than we can say.

Best regards,
The Shop Circle team

Edited December 6, 2023

Useful customer support. I'm on the free plan, and Nitesh (once he understood the issue properly) sent a helpful screen recording of an option to try for my issue - which I hadn't spotted because it needed to be scrolled to and wasn't obvious on my screen. To get to that stage took an hour, but in the end I got a really useful bit of user info.

The only thing I'd change about the app is to make the pop-up on out of stock items less intrusive, perhaps by allowing a delay timer on it appearing.

Seems to work well, and has generated sales. A great service for my online customers, and time-saver for me as a micro-business!

everythingCHILLI
United Kingdom
Over 1 year using the app
September 1, 2023

Great support and pleasure to work with. 6 Stars from us.

PhixClothing.com
United Kingdom
Almost 6 years using the app
July 6, 2023

The support provided was excellent. Every time I requested assistance with the configuration, I received either a video tutorial that explained the process and made it simple for me, or they would even offer to handle the configuration themselves, which was even better. A big thank you to Nejla for her assistance. The app works great and was easy to install.

Heaven's Door
United States
About 1 month using the app
October 10, 2023

great app support so far from their product manager. thank you so much!

Self-Care Is For Everyone
United States
7 days using the app
Shop Circle replied October 24, 2023

Hello! We're thrilled to hear that you're happy with the support you've received from our Product Manager—thanks so much for the 5-star review. At Shop Circle, we always strive to provide top-notch customer service. We appreciate your positive feedback, as it helps us to ensure that we continue to meet our customers’ needs effectively. Should you have any other comments or suggestions, feel free to share. Thank you for being a part of our Shop Circle community!

Best regards,
The Shop Circle Team

June 26, 2023

Fast customer service. The app is simple and works as it should.

I can recommend this app for everyone.

Northdip
Finland
About 1 month using the app
November 3, 2023

Haris and Smiljan provied fast answers to match their design app to my website, i recommand !

JW SHOP
France
About 5 hours using the app
August 7, 2023

Really great customer support! I got help within no-time, it was friendly, helpful and we could figure out, that the problem wasn't in the app, but on my own side. The app itself does absolutely what it should do. It is setup and styled very easily. I absolutely like it!

Steambow GmbH
Austria
About 3 hours using the app
September 25, 2023

Great service! The problem was resolved quickly and efficiently! I recommend

CHEGLATONE
France
About 15 hours using the app
July 20, 2023

Eh probado otras apps, y esta es la mejor la mas facil de editar y la unica que envia los emails correctamente

Vani stylee
United States
30 minutes using the app