SC Back in Stock Restock Alert

SC Back in Stock Restock Alert

Reviews (201)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for automating notifications via email and SMS for out-of-stock items, boosting sales and aiding inventory management. It offers customizable sign-up forms and supports multiple languages, enhancing customer engagement while maintaining brand consistency. Merchants appreciate its easy installation and seamless Shopify integration. The support team is praised for being responsive and offering tailored solutions.

July 6, 2023

The support provided was excellent. Every time I requested assistance with the configuration, I received either a video tutorial that explained the process and made it simple for me, or they would even offer to handle the configuration themselves, which was even better. A big thank you to Nejla for her assistance. The app works great and was easy to install.

Heaven's Door
United States
3 months using the app
December 20, 2023

Awesome app!
I had some minor problems, but after a quick video consultation with Tarik, the application was fixed and works as good as before

Westernowo
Poland
3 months using the app
May 10, 2017

So far I'm more than happy with the app. Customer Service is great and I always got immediate replies. The best you can get for a start up's budget.

Lesstoolate
Germany
3 months using the app
November 15, 2023

I'm glad I found this app, exactly what I was looking for and support was very helpful when I contacted them!

Muse Jewelry
United States
2 months using the app
February 2, 2018

Easy to use, customer service is excellent and very quick to respond and assist.

Really enjoying the ability for people to sign up for SMS notifications. Very effective.

Own Saviour
United Kingdom
2 months using the app
August 24, 2017

Love this service! They are super responsive and willing to work with you on the design and layout of how the message will look! Highly recommend!

Pushr
Canada
2 months using the app
Edited February 9, 2021

I changed to other apps that are easier to use with faster customer service even on weekends. I have edited this review after got a reply from the developer of the app. Changed my review from 2 stars to 4 stars.

Gearevo
Malaysia
Over 3 years using the app
Shop Circle replied February 9, 2021

Hi

We're sorry you found the app hard to use. Our support team work UK office hours Monday to Friday - after you contacted them on Saturday 6th Feb, they replied to you on Monday 8th Feb but had no response back from you. I can see you've tried another app in the meantime, but if you'd like any assistance with NBIS, just reply to their email.

10/02/21 - thank you for updating your review - we appreciate it. If you decide to try any of our apps in the future, just get in touch and we'll be happy to help!

All the best

Eastside Co

April 11, 2019

This has worked really well for our shop, and the support has been amazing. They were even able to quickly add code so that only some of our items got the "Back in Stock" capability on them. Perfect, and great for customer service

Cary Quilting Company
United States
About 2 months using the app
Shop Circle replied April 11, 2019

Thanks for taking the time out to write a review of Now Back in Stock, and we're really pleased you've been happy with both the app and the support. We hope it continues to help you capture lots of additional revenue!

Best

Eastside Co

October 4, 2019

Delayed notifications which happen too frequently - customers only receive notifications 18 hours + later. It's a problem with high in demand restocks that tend to sell out quick; by the time the customer who signed up to be notified ONCE then product is back in stock receives their notification, the item is sold out again resulting in an unhappy customer who feels it's unfair practice by the business. This app is not worth unhappy customers, will be looking for another app.

Fashion Police
South Africa
Over 3 years using the app
Shop Circle replied October 4, 2019

Hi - thanks for taking the time to review the app and we're really sorry you had the experience you described.

The delayed notifications in your instance of the app this week was a technical issue, which has now been identified and fixed by our support team. I've sent you an email separate to this message - if you'd like to try the app again free of charge for a month (including SMS alerts as well as the email plan you were on before) please reply to my message and I'll organise that for you today.

Kind regards

Eastside Co

July 10, 2017

Easy setup. Simple and effective. Great support and fast response time. Very happy!

Deathwish Inc
United States
About 2 months using the app