SC Back in Stock Restock Alert

SC Back in Stock Restock Alert

Reviews (192)

Overall rating
4.8
Counts per rating level
  • 80% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to automate notifications for restocked items via both email and SMS, enhancing customer engagement and boosting sales. They appreciate its easy installation, user-friendly interface, and customization options that align with their brand. The app's reporting features are also valued for improving inventory management. Additionally, the responsive and helpful customer support is frequently praised, especially for assistance with customization and troubleshooting.

January 29, 2024

Support has been very helpful. I am really impressed with customer support. Quick to answer and all questions were answered. Very friendly

Barlow and Browning
United States
25 days using the app
June 5, 2017

A good little app and a good price. Support was helpful to get it installed in my theme. I would like some extra options, but happy with the app.

Kitchen Temple
Australia
2 months using the app
April 11, 2019

This has worked really well for our shop, and the support has been amazing. They were even able to quickly add code so that only some of our items got the "Back in Stock" capability on them. Perfect, and great for customer service

Cary Quilting Company
United States
About 2 months using the app
Shop Circle replied April 11, 2019

Thanks for taking the time out to write a review of Now Back in Stock, and we're really pleased you've been happy with both the app and the support. We hope it continues to help you capture lots of additional revenue!

Best

Eastside Co

September 3, 2019

Good support and help with installation.
Seems to work well. Customization is okay, but could be better.

KetoFit Shop
Netherlands
About 2 months using the app
Shop Circle replied September 3, 2019

Hi there - many thanks for taking the time to write a review of our app! If you have any specific points about what you'd like to see in terms of customisation, please let us know.

Kind regards

Eastside Co

Edited June 11, 2019

I sold out on a product JUNE 2. A customer signed up to be notified when back in stock. This app send an email on JUNE 7 and again JUNE 9 to tell the customer the item was back in stock. PROBLEM was, I never increased inventory above 0 since it sold out JUNE 2. Not sure this app is even worth the $5. I may never get that customer back.

The Painted Heirloom
United States
About 2 months using the app
October 8, 2018

The customer service deleted my lastest 3 theme backups (lastest 3 theme backups!!!! ) without my agreement. Yeah, they really did it! I still can't believe it! The asked me to ask for shopify support to recover, but shopify support replied that they had no backup. WTF? You can try this exprience again if you like to install this app.

Lupsona
China
About 2 months using the app
July 6, 2023

The support provided was excellent. Every time I requested assistance with the configuration, I received either a video tutorial that explained the process and made it simple for me, or they would even offer to handle the configuration themselves, which was even better. A big thank you to Nejla for her assistance. The app works great and was easy to install.

Heaven's Door
United States
About 1 month using the app
June 26, 2023

Fast customer service. The app is simple and works as it should.

I can recommend this app for everyone.

Northdip
Finland
About 1 month using the app
May 24, 2019

Very useful app. With HTML you can create a very nice email (their template is a bit basic) and with a click have it sent out to everyone who has signed up.

Louis is very helpful and helped us to implement the sign-up form so that it has the same style as the rest of the website and he also helped with some of the email HTML.

Overall, very useful app which allows you to see where demand is, particularly by variant, and this helps to guide our manufacturing plans.

Natalino
United Kingdom
About 1 month using the app
Shop Circle replied May 28, 2019

Hi, thank you for taking the time to review Now Back in Stock - we really appreciate it. It's good to hear you're seeing the value in the app, both from a manufacturing planning perspective, and hopefully also through additional sales.

Kind regards

Eastside Co

February 6, 2018

Super helpful in setting up the app and getting it to look exactly how we would like. We have also definitely increased our sales by knowing who to reach out to when we are back in stock with specific items!

Wooden Ships
United States
About 1 month using the app