SC Back in Stock Restock Alert

SC Back in Stock Restock Alert

Reviews (192)

Overall rating
4.8
Counts per rating level
  • 80% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to automate notifications for restocked items via both email and SMS, enhancing customer engagement and boosting sales. They appreciate its easy installation, user-friendly interface, and customization options that align with their brand. The app's reporting features are also valued for improving inventory management. Additionally, the responsive and helpful customer support is frequently praised, especially for assistance with customization and troubleshooting.

December 9, 2016

Great app! Lets our customers know exactly when our products are back in stock.

Grey Haze
United Kingdom
About 1 month using the app
June 11, 2019

We were excited about the SMS features BUT in testing the SMS feature texts are not being received on phones using Spring & T-Mobile & Google Fi. Tech Support has NOT been able to fix or isolate this issue.

Tianello.com
United States
About 1 month using the app
Edited May 3, 2017

The app looks very nice on page, and is a very good idea. Can't wait to try it out. Customer service is great as well :)

Lion Feet Sneakers
Denmark
About 1 month using the app
April 11, 2017

Must have app if you have items moving in and out of stock....and Matthew is very very helpful. He will do all the customization you need, to match it up to your theme.

Zooomberg
India
About 1 month using the app
December 5, 2019

After trying out a few Out of Stock notification app, I have found the perfect app for me . The customer service at Now Back in Stock has been very helpful. Especially Louis who helped with the installation and fixed a few minor tweak to my site layout. I highly recommended trying this app!

Lovera Collections
Singapore
About 1 month using the app
Shop Circle replied December 6, 2019

Thanks for your great review of our app! Louis says thank you for the personal shout out as well, very much appreciated. Don't forget to check out some of our other apps in the store.

Kind regards

Eastside Co

May 2, 2017

Absolutely love this app! It offers a great way to stay in touch with customers when products are sold out and the price is very reasonable. I was unable to install it myself (couldn't figure it out). Contacted Matt at support and it was installed perfectly to match my theme without any problems. Excellent support, great app. Couldn't ask for any better. Highly recommend it! - Alexandria, www.blowoutboutique.ca

Blowout Boutique Ca
Canada
28 days using the app
April 15, 2021

Not working good and support takes too long. I have been using the app for days but its not 100%. Also e-mails notification delay to be delivery to costumers when I restock the item. I have been trying get it solved with support but they keep saying devs are working on my issue. It has been more than 20 days now, my free trial period its over and I am already being charged and the app it's not working good. Not a good experience.

Proa
Brazil
27 days using the app
Shop Circle replied April 15, 2021

Hi there

Thanks for your review and we're sorry you've been having issue with the app. We're in the process of migrating to a new server, which will improve the speed of the notification delivery but it will just take some time for testing etc.

Best wishes

Eastside Co

May 28, 2019

Paying peanuts for the app so don't be surprised if you're getting lukewarm support.

I've asked for help to customise the email notification. Also asked if we can receive a test email. The out of stock form is also not appearing on selective product pages.

Took them 5 days to tell me to clear browser cache and use my own CSS stylesheet to customise the form. Well done, East Side Co.

Good Dog People™
Singapore
23 days using the app
Shop Circle replied May 28, 2019

Hi Good Dog People

I'm sorry you felt our support wasn't you were expecting. I've reviewed the email correspondence with our support team - the latest email from us was this morning, and it looks like it resolved the questions you had. If you need any further help or have more questions, just reply to the latest message.

Kind regards

Eastside Co

August 9, 2017

This app does exactly what we need it to do! I was thrilled that the developer would do the installation for me, so I did not have to spend any time getting the app running initially. Since that time, I have had a couple bugs with the app that were related to my theme, and Elicia has been extremely responsive and helpful in getting those minor issues fixed. The entire interface, on both the user and admin side, is completely intuitive, and I am very happy with the emails that are sent out to customers when products are back in stock. I highly recommend this app!!

Gifteyedeas Com
United States
22 days using the app
October 17, 2023

Danin has been extremely helpful in solving our query. App is working absolutely fine and perfectly fits the aesthetics of my website.

Qamaash
United Kingdom
20 days using the app
Shop Circle replied October 24, 2023

Hello there,

We're pleased to hear that you've had a favorable experience with our SC Back in Stock & Restock Alerts app and with Danin in particular. Your kind comments really mean the world to us. We're also glad to know that you find our app well-integrated and matching the aesthetics of your website. This is what we strive for!

However, we believe that there's always room for growth. So if there's any specific area where you see a potential for us to improve or any suggestions you'd like us to consider, please don't hesitate to let us know. We're absolutely grateful to have patrons like yourself guiding us with their valuable insights.

Thank you for your generosity of spirit and for taking the time to leave us a 5-star review. We appreciate your support more than we can say.

Best regards,
The Shop Circle team