Reviews (1,350)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to automate social media marketing across platforms like Facebook, Instagram, and Twitter. It offers customizable templates and automatic video creation, enhancing brand consistency and engagement. The app is user-friendly and flexible, with a free version or purchasable credits available. Merchants also appreciate the responsive customer support.

August 27, 2019

I used this app to automate posting tasks. It's simply fantastic and very user-friendly. Highly recommended.

amerigodeutero
Australia
4 days using the app
September 12, 2016

When is the last time you heard, "The problem appears to be with Shopify but I 'll have our techies look into it and get back to you." Says it all. Carol

Bling Beaded Baubles
United States
4 days using the app
January 10, 2016

This app has changed my social media life. Finally, I can post to many places at once with products imported from my Shopify. I can even schedule future posts. It's the easiest way I've found to make regular posts. What's even better is that I pay only for what I use, instead of committing to a flat monthly fee, like everyone else requires. They've recently added Instagram, and I'm told they're working on adding Polyvore.

The only thing that keeps this from being a five-star review is that sometimes the posts on some of the platforms fail for no apparent reason. Also, I'd like to be able so sort previous shares by popularity score. I assume that feature will be coming.

In short, I highly recommend this app!

Amy Jewelry
United States
2 months using the app
Edited June 11, 2020

I couldn't log in to the app or online. I finally removed the app from my store and once the month changed and credits refreshed, it started posting anyway! No way to get anyone on chat. I ended up having to revoke them access from my facebook so they'd stop posting. UPDATE: They have contacted me due to my review. I did not respond. I'm not interested in putting this app back and left a true review. They have called me "unprofessional and unethical" and have told me that "The world is round..and everything comes back" which I assume is some kind of karma threat. Nice. Definitely glad I cut ties with them earlier. ZERO STARS!

Thistlebird Threads
United States
4 months using the app
March 21, 2023

A little bit copy and paste, but overall a great app to help with social media automation. Haven't yet tried the paid versions to compare with.

Sideline Sports
United Kingdom
2 months using the app
January 10, 2017

As of right now, this program is going to get 1 star and quite frankly I'd like everyone to know what is going on before they decide to try an install it. Not that in hopes to alter your decision, but to make an educated decision.

Now if you're anything like me, I was just about to give this program 5 stars for, well, lets be honest, being amazing! However, there has been several issues I am starting to fight that just are not making sense to me anymore. Lets see below

Upon first start of the program I thought wow, this thing is bringing in great traffic. I would schedule a some products in the Planner, or Make a quick shout out of a product etc. But, upon closer inspection and numerous tests to verify, I have come to the conclusion that Outfy is somehow, someway padding traffic. Example. I wake up in the morning with 0 visitors on my Shopify store. I then schedule "Autopilot" to get some products going for the day. Keep in mind this is 1 post per day, per network, Facebook, Twitter, Instagram, what I'd call the big three. Once the products populate for their given time frame usually around noon, I walk away for a while in relief that all my social media is done. But when i return to my shopify backside I see 137 visitors. And a spike of every visitor in 1 hour. Impossible!. Well maybe not. Upon even closer inspection I realize the top landing pages are for the products that I currently have on autopilot THAT HAVEN'T EVEN POSTED YET!. Meaning some sort of BOT is gathering the info and counting every hit that it makes on your site.

I have tried to contact Outfy regarding this, but have come up empty, I tried to live chat them today, as my Outfy app stated they were online. Still no response. And as of now, Facebook is failing to post and has been since December 16th, but the program never told me they were failing, even when login credentials were correct.

I find it a bit odd, that an author with an app so great, has such horrible customer service. And the padding of traffic or bots dragging the site are a little weird in itself. I will change this review if the developer contacts me in regards to this issue. But for now, its a 1. For all reading this, test my theory! Put your products on autopilot, check your traffic :D. Good luck and for now I bid farewell to Outfy

Enchanted Vibes
United States
4 months using the app
May 11, 2018

loving it plain and simple!!!!!!!!!!!!!!!!!!!!!!!

Keisleys
South Africa
2 months using the app
April 30, 2022

I wasn’t happy with it so deleted it, I then decided to contact support about it. Turns out I hadn’t set it up properly. The support was amazing and incredibly helpful so I reinstalled it and it’s working beautifully

Askels
Australia
4 days using the app
December 3, 2018

You can use this app for auto posting on your feed only. if you wish to post adverts for this, you just have to buy credits on social media apps for ads.

Mikovibes
Philippines
2 months using the app
August 17, 2018

One of the best social meda apps I ever tried, very practical and good support!

Sovvackert Se
Sweden
4 days using the app