Reviews (571)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a time‑saving “set and forget” social media tool that automates product posts, collages, and videos across major platforms. They say it keeps profiles active, boosts engagement, followers, and traffic, and is easy to set up and use. The free tier is seen as genuinely useful, content quality is praised, posting is reliable, and support is fast, patient, and highly knowledgeable.
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Overall ok product. Images, GIFs are good. Captions are good. Video wise has more room for improvement. instead of adding ust raw images , need some stock images related to product or movie videos. Just Raw images looks monotonous. For the cost may be Linkedin should be integrated. Looking for more features.
Update today 08/10/24
Crap service. says media templates outdated and no one knows which all outdated. Customer service needs 15 hrs to find out. what a crap and such hefty charges. Stay away from this crapy app.
Stopped responding when it came up for renewal. The only benefit woudl of been to have the AI hastags as the hashtags were previously generic and not engaging. All would be "going soon" "low stock" etc. Not very engaging. And now the AI tag feature is only going to be available until the END OF JAN 24 unless i upgrade to a plan twice the cost. This app really doesnt do anything that sets it apart from others....Posting to social media hasnt increased sales. If anything most of the posts it did were read of engaged with. Dont waste your money with this.
Why it says there is a free plan if there isn't one? Can you at least have a trial version?
This right here is one reason I do not like outfy. The customer service is awful. My membership was supposed to be canceled weeks ago. I am assuming since this email that is was not. The chats I had with support team were so time consuming and nothing was ever resolved.
terrible to use. more complicated UI than other similar apps but more expensive.
This app is very bad.You dont write a hashtag for instagram!!
Very bad support !!! They never helped me connect my two stores. Although I have already written to them twice!
Think before using this app, support is very important but not here !!!!
The app would not be bad if they did not constantly try to put their tags that advertise the app. You constantly have to contact support and find out how to remove them. For an app that costs money, this is unacceptable.
Dear BabyToMove,
We thank you for your feedback. All we can assure you is that we do not add our tags nor is our any intention to do such. Kindly use our latest app to avoid any confusion. And as such, we have conveyed all these things to you over email as well.
We look forward to your co-operation and understanding. Please feel free to reach out to us for any kind of assistance. Customer service is our utmost priority.
Regards
Team Outfy
I tried a few months ago and tried again just now. This doesn’t activate. It just hangs. Love the concept. The concept doesn’t matter if the tool doesn’t work.
Dear Designed by Geeks,
Thank you for your feedback and time. Request you to check your inbox, we have tried to reach you there explaining everything and the resolution for it.
We would be more than happy to see you back on Outfy.
Regards
Team Outfy
The app its job at first. It stopped posting to FB & IG. I don’t find this helpful or time saving.
Hi Natural Whispering Wonder,
We are really sorry to hear this. Your postings had stopped as you had changed your credentials but did not update them on Outfy. This is quite logical and is a part of security check applied by FB/Insta. To fix this, our system had sent you multiple reminders. Even our Activity page clearly shows what needs to be done.
You have been using Outfy for the last 8 months and are well versed with the whole process. Kindly update your credentials on Outfy and your postings will be resumed. Please free to let us know how can we assist you better.
As an Outfy customer, we always suggest you to approach us through our 24x7 customer services - Chat & Email. We are always there to help you as best possible
Regards
Team Outfy
