Reviews (1,358)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient automation and customization features in social media marketing across multiple platforms. They appreciate the user-friendly interface and responsive support team, enhancing ease of use and satisfaction. The app also offers detailed analytics for marketing strategy refinement and various pricing plans, making it a cost-effective choice for businesses of different sizes.

February 27, 2025

Even though Outfy is making all of these posts they don't seem to engage people enough to get them to make purchases.

Atom-Shirts
United States
About 2 months using the app
Edited October 8, 2024

Overall ok product. Images, GIFs are good. Captions are good. Video wise has more room for improvement. instead of adding ust raw images , need some stock images related to product or movie videos. Just Raw images looks monotonous. For the cost may be Linkedin should be integrated. Looking for more features.

Update today 08/10/24

Crap service. says media templates outdated and no one knows which all outdated. Customer service needs 15 hrs to find out. what a crap and such hefty charges. Stay away from this crapy app.

Chefio
Bahrain
About 1 year using the app
July 23, 2024

I had the $70 plan and I didn’t have any issues with the app. However I did find a company that does the same thing for half the price. So I canceled my plan before July 1st. I was still charged the $70. No problem I figured I should just be able to contact Outfy and get a refund. They acknowledged my email once and that was basically it. I have not used the service in July AT ALL. It seems that I will be losing out on $70, because I received an email that the ticket for my issue was closed. I just want to warn others. The app isn’t bad but like I said there are other companies that provide the same services for half the price. Do your research!

Leisure Collective
United States
2 months using the app
August 16, 2024

Good but not responding to any messages and emails or tickets opened. App is publishing random images and prices to social media that will confuse the audience.

9th Degree
United Kingdom
9 days using the app
June 13, 2024

This right here is one reason I do not like outfy. The customer service is awful. My membership was supposed to be canceled weeks ago. I am assuming since this email that is was not. The chats I had with support team were so time consuming and nothing was ever resolved.

Tracee Matthews llc dba artbytracee
United States
3 months using the app
August 8, 2024

You Need to Pay for most features. expect to pay over 40$ With incentivized payment plan 7 day trial for not full features.

FunkySoul
Israel
About 6 hours using the app
July 11, 2024

tres mal expliqué je comprend tres mal

Roy Entreprise
Canada
2 months using the app
July 1, 2023

Outfy continuously posts SOLD OUT items from my shop, creating problems when my customers go to click the links Outfy posts, only to find out the items are sold out. These happen CONSTANTLY and when I reach out to Outfy, I'm given the run around and excuses lying that the items just sold out as they were posted, when in reality the items were sold out days or even weeks before. You've wasted my money on an horrible app with terrible customer service.

Feeling Pretty Sparkly LLC
United States
Over 3 years using the app
Edited March 21, 2023

We did unsubscribe from the Starter app, however your scammer company is taking money for months and not answering on emails even from Shopify. Be aware of these Scammer methods and better even don't start trying any paid option.

BB plus Home
Ireland
Over 1 year using the app
Edited October 26, 2018

Terrible support! We manage several Shopify websites and support is mediocre at best, for ALL of them. The system is full of bugs! Very complex to use. No support what-so-ever!!!! SAD!

Le Tablier Bleu | Online French Food Supermarket
United States
12 months using the app