Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this social media automation app for its user-friendly interface, customizable templates, and detailed analytics. It supports a wide range of platforms and allows management of multiple sales channels. Many praise its responsive customer support, reasonable pricing, and pay-as-you-go plan. Merchants report increased brand awareness, traffic, and sales since using the app.

October 22, 2020

Used to work ok, but now wont post to Twitter and also constantly repeats the same products all the time. It would repeat the same item 3 times in a week despite there being over 250 items it should go through first before repeating them. Have messaged Outfy twice now about the same issues with no repsonse. Id imagine it because my credit has run out. But i refuse to add more credit if they wont fix the errors or even just ignore me.

Smart Access Solutions Ltd
United Kingdom
Almost 2 years using the app
Edited April 12, 2021

Not really honest though. The free plan does not mention 1 social account only. If I upgrade, they do not tell me either how many accounts I can link?
And I keep getting this only 3,5 weeks left on my free subscription? Weird.
And now it seems I need another app to make it work? Come on people. Edit: 12.04.21: Cannot auto post specific brands, app needs still a lot of work. Other apps work better

Minasari Home
Germany
6 months using the app
Outfy replied January 14, 2021

Dear Minsari Home,
Thank you for your feedback and time. Our pricing page clearly mentions about everything you get. Instagram does not allow to post directly, so it needs to be done through zapier or mobile app.

We have explained and assisted you in every possible way we could. If there is still anything we can do for you, we would be glad to do that.

Regards
Team Outfy

October 14, 2020

I started to use this app to bring traffic to my Shopify store I will wait if it will work as I need

FIVE TIGERS
Australia
About 1 month using the app
April 5, 2018

They plug their own crap with "Via @Outfy" in your posts. Shouldn't I be charging them to promote their business in my posts?

Distinctive Merchandise
United States
About 1 month using the app
Edited January 6, 2022

No customer service when I had questions on set up. Evidently no way for it to NOT advertise out of stock products. Do not recommend. It definitely does spam platforms with pictures that in no way that I can find drives business back to your page.

Brainycomics
United States
About 1 month using the app
Outfy replied January 7, 2022

Dear Brainycomics,

We're sorry you have been inconvenienced. Your points are valid, but limited to the platforms you have flagged.

We care deeply about customer service and have reached out to you over email. We look forward to delivering you more happy times with Outfy. Thank you for reviewing us.

Regards
Team Outfy

October 26, 2016

Has potential to be a great app. I have tried to get a hold of support multiple times over the last week and have yet to hear back. I am having issues with how my product information is being shared.

Nwim
United States
2 days using the app
February 15, 2023

Can be done better and cheaper with other tools. Content reads like . Doesn't understand promotions or pre-sales.

Brave Gaming
United States
1 day using the app