Reviews (1,349)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to automate social media marketing across platforms like Facebook, Instagram, and Twitter. It offers customizable templates and automatic video creation, enhancing brand consistency and engagement. The app is user-friendly and flexible, with a free version or purchasable credits available. Merchants also appreciate the responsive customer support.

October 3, 2024

Best tool ever...loved it so much.

himalipasal
United States
About 2 months using the app
September 23, 2024

AMAZING APP WORKING GD ITS FREE I LIKE IT HELPFULL

ARI
Germany
4 months using the app
July 30, 2024

This app works well and the support is good. There is some tweaking that has to be done at the beginning to get it to run how you want it to so you have to be patient and work with support, but they will help you figure it out. I'm looking forward to the automatic product tagging that is supposed to be added soon.

Katie Miranda
United States
5 months using the app
September 20, 2024

EASY TO USE

ELOISE WORLD STUDIO
United States
About 7 years using the app
Edited July 24, 2024

I've been using Outfy for my Shopify store, and it's been a game-changer in automating our social media presence. The app's ability to streamline our content is impressive, but I do have a couple of suggestions that could elevate it even further. Firstly, an option to switch from standard video formats to YouTube Shorts (9:16 aspect ratio) would be incredibly beneficial for content diversity. Additionally, incorporating AI-generated captions in the Pro Plan would be a fantastic upgrade, especially for businesses like ours that produce our own videos and don't need the full scope of the Ultimate Plan.

Despite these wishlist items, I absolutely love this app and hope to see these enhancements soon! Also, the templates could use a refresh—more modern, sleek designs tailored for luxury products like fine jewelry would greatly align with our brand aesthetic.

And if I could give a sixth star, it would go to the support team. Their genuine care for customers and prompt assistance makes a huge difference. Here's to hoping for these great updates, Outfy team!

Art Gold Jewelry INC
United States
6 months using the app
August 16, 2024

We are so happy using Outfy app. It make our day and save for us so much time for doing other things on our online store. Very helpful service and nice team. We recommend it very much.

SeeWe
Spain
6 days using the app
July 11, 2024

Outfy enables me to select the pictures and arrange them well together as desired ready for posting on a schedule.

SALUER
Kenya
Over 4 years using the app
August 16, 2024

Kumar sunny went above and beyond! he has been so helpful with every query

NYRALONDON
United Arab Emirates
6 months using the app
August 16, 2024

Good but not responding to any messages and emails or tickets opened. App is publishing random images and prices to social media that will confuse the audience.

9th Degree
United Kingdom
About 2 months using the app
Edited August 4, 2024

I would like to update this review. After posting negative reviews on Trustpilot and Shopify, I was contacted by the President of Trustpilot who apologised for the issue with me getting a refund and processed a return of my funds that day. I am grateful for this and have increased my score for the company. However, I will not remove the review as they requested since I have read that many others have had the exact same issue I had. It's a shame because the product itself is genuine and quite good. Their business practices, however, leave a lot to be desired.

*********************************

Extremely dishonest company to deal with. I downloaded and signed up for the trial version about 3 weeks ago. I used it for a couple of days and signed up for a run through with the company because I had some questions before I committed to buying the software.

The day before our meeting, I was contacted by the person who was going to be working with me to answer my questions, stating that they were not well and wanted to reschedule.

Of course, I agreed to this but the rescheduled date was a couple of days past my 7-day trial so I wrote and asked if we could extend the trial after that time. I never heard back.

On the 7th day - 2 days before our meeting, I was charged for the entire year! I immediately contacted them and asked for a refund. I have been promised this refund several times since. In fact, Kumar at the company promised me 2 days ago that he was putting the refund through that day.

NOTHING!

I am filing a dispute via my credit card company but wanted to let people know that they are not trustworthy - not as far as my experience has gone anyway.

Rebel Wanderer
Australia
19 days using the app