Reviews (1,354)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate social media tasks, enhancing online visibility and saving time. It supports multiple social platforms, offers customizable templates, and allows scheduling posts in advance. The app is noted for its cost-effectiveness, particularly with a pay-as-you-go plan, and responsive customer support. Additionally, the provided analytics help merchants refine their marketing strategies.

October 4, 2021

Very bad support !!! They never helped me connect my two stores. Although I have already written to them twice!
Think before using this app, support is very important but not here !!!!

Cosmos Art Ceramics
United States
18 days using the app
May 9, 2017

This app is very bad.You dont write a hashtag for instagram!!

Vintagepillowsstore
Türkiye
8 days using the app
May 11, 2023

Not impressed. Wanted to give this a try so I could worry less about making posts and focus more on other parts of my business...but it just got me worrying more about my posts. If you care about the quality of your posts at all I do not recommend Outfy. I signed up on Tuesday and by Wednesday before I set up anything- I had already unknowingly made about 6 posts, some on Facebook, Instagram, and ...

The Blocksmith Shop
United States
1 day using the app
Outfy replied July 12, 2023

Thank you for taking the time to provide your feedback. We sincerely apologize for any negative experience you had with our service. We would like to address your concerns ...

Edited November 13, 2016

very slow process, taking half hour on pic from shopify to Instagram, if it works fast I can put 5 stars, very poor customer response and not reply after even one hour I wana put zero start

Alnafeo
United States
About 8 hours using the app
November 16, 2021

They're forever free plan is non existent. When I went to sign up it wasn't even an option. I couldn't think even one acct without it saying I needed to upgrade. Very shady....

PerkyThreads
United States
About 6 hours using the app
Outfy replied November 19, 2021

Hi PerkyThreads,

Thank you for your time and feedback. We’ve already reached out to you on this. Looks like it was some kind of confusion and you have already resolved it by ...

Edited August 30, 2022

Miss-Leading Free Plan. It only allowed for 1 product per day per network, i will quote the app itself "Your plan doesn't allow more than one product, try upgrading." And the only thing you can create is a single 'product' and not collages. Furthermore, Pricing for this app is way overpriced. You are better off $8/m 'Post Studio' app. It doesn't do Collages but you don't really need that.

Red Bargains
United States
About 3 hours using the app
Outfy replied August 30, 2022

Dear Red Bargains,

We thank you for your feedback. For your kind attention, our FREE plan is usually meant for small sized stores and so limited to fewer posts but sufficient ...

Edited January 6, 2023

J'ai voulu commencé avec le forfait gratuit. Après m'être connecté, j'ai commencé une publication. Après quelques essais, j'ai voulu publier et BOOM! Le système m'inonde de pop-ups me demandant de payer et me disant que cette fonction n'est qu'avec un compte payant. En fait, le forfait gratuit ne permet pratiquement rien. Discuté avec leur service en ligne. Je voulais comparer les forfaits. Elle ...

Boutique LeCOQ Café
Canada
42 minutes using the app
January 12, 2021

I tried a few months ago and tried again just now. This doesn’t activate. It just hangs. Love the concept. The concept doesn’t matter if the tool doesn’t work.

Designed by Geeks
United States
10 minutes using the app
Outfy replied January 14, 2021

Dear Designed by Geeks,
Thank you for your feedback and time. Request you to check your inbox, we have tried to reach you there explaining everything and the resolution for ...

May 2, 2024

Luxor Home Decor & Lighting
United States
Over 2 years using the app