Packlink PRO Shipping Platform

Packlink PRO Shipping Platform

Free to install. Additional charges may apply.
Rating (4.6)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

April 7, 2020

Languages

German, English, Spanish, French, and Italian

Works with

UPS, DPD, DHL, TNT, GLS, Evri

Save time and money with your monthly shipments

With Packlink PRO you can optimize your full shipping process. From importing orders, printing shipping labels, and picking & packing orders, you can automate every step in your shipping process all from a single dashboard. Sell more by offering shipping options, at checkout, from a large choice of carriers. Activate more than 30 carriers, access exclusive pre-negotiated rates, and easily offer home delivery, same-day delivery, evening delivery, and any other delivery method you can think of.

With Packlink PRO you can optimize your full shipping process. From importing orders, printing shipping labels, and picking & packing orders, you can automate every step in your shipping process all from a single dashboard. Sell more by offering shipping options, at checkout, from a large choice of carriers. Activate more than 30 carriers, access exclusive pre-negotiated rates, and easily offer home delivery, same-day delivery, evening delivery, and any other delivery method you can think of. more
  • Sync and automate your Shopify orders and other marketplaces in real-time
  • Access exclusive pre-negotiated rates for national and international carriers
  • Build a custom workflow to pick, pack, and print shipping labels at light speed
  • Select the solution that suites you, arrange your parcel's pick up and drop off
  • Offer customers a large choice of carriers and delivery options at checkout

Pricing

Free to install

There’s no fee; you only pay for what you ship.

Free to install

There’s no fee; you only pay for what you ship.

All charges are billed in USD. See all pricing options

909 reviews

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive shipping prices, variety of courier options, and time-saving automation features like automatic order importation and label printing. The customer service, particularly the dedicated account managers, is praised for their responsiveness. Despite some suggestions for improvement in its Shopify integration, the app is recognized for significantly reducing shipping costs.

January 30, 2024

If you are planning to get a heart attack or enjoy having anger tantrums a couple of times a week this app is definitely for you!!! No help whatsoever!!!! You try to contact carriers instead, but they say they can't help you because Packlink has to contact them in your name.

I had to pay 45 euros for a return shipment from Italy to Spain. They gave me an erroneous label twice. I had to contact the customer 3 times to share 3 different labels. After that, they collected the package but instead of TNT they brought it to UPS, only god knows why. The package was lost for a week. UPS contacted my customer saying they have the package in their office but they don't know why naturally, it was supposed to be brought to TNT. The package is still at the UPS office in Milan, I have been waiting for 3 days for them to collect the package from where they left and bring it to BCN. I contacted Packlink maybe 250 times during this process, but they can't be bothered to call TNT and tell them to collect my package from UPS office, which is apparently on the same street according to the customer.

I definitely lost the customer, I cannot make the refund before receiving the items. And, after what happened I cannot charge the customer for the refund now lost 45 euros for the shipment, additionally, I had to give the customer a 10% discount, luckily we know she never gonna use it. Can't get back my products back, nor do I know if they are ok. The value of the items is around 150 Euros. And, I still can't get any help. Today, without any shame they told me again to call TNT knowing that they wouldn't help me, I was about to throw my laptop out of the window.

If you enjoyed my story and wanna have your own stories, feel free to download the app. Have fun!!!!!

Louka Store
Spain
12 months using the app
April 2, 2024

Packlink PRO n'est pas gratuit comme c'est mentionné de partout dans leur description !

Packlink PRO est maintenant payant à 39€/mois sur Shopify pour pouvoir l'utiliser !

Packlink PRO is not free anymore as they mention everywhere.

Now we have to pay 39€/month to access services through the Shopify app. A shame!

Locomotif-shop
France
5 months using the app
March 19, 2024

l'app è comoda e funzionale ottima integrazione con i vari marketplace l'assistenza in particolare modo è molto efficente, cito la mia referente
responsabile account, BRUNELLA ESPOSITO che a suo tempo mi invitò a provare il loro servizio con una ottima argomentazione. E devo ammettere che il servizio è ottimo

DVL UTENSILI
Italy
About 1 year using the app

About this app

Launched

April 7, 2020

Languages

German, English, Spanish, French, and Italian

Works with

UPS, DPD, DHL, TNT, GLS, Evri

Built by AUCTANE S.L.U.

About AUCTANE S.L.U.

4.6 average rating

4 years building apps for the Shopify App Store

Paseo Imperial 14, CIF: B83357863, Madrid, M, 28005, ES

Support

Send a message

business@packlink.com

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