Packlink PRO Shipping Platform

Packlink PRO Shipping Platform

Reviews (711)

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing and ability to compare shipping options for both national and international deliveries. It's praised for easy integration with Shopify, enhancing online sales and shipment management. The broad network of couriers and direct shipment management through the platform help reduce costs and optimize processes. Customer support is noted for being responsive and professional, quickly resolving issues and improving user experience.

June 3, 2025

L'app funziona peccato che non posso utilizzarla perchè non riesco a sincronizzare il mio contratto brt a packlink. Nonostante i ripetuti solleciti e ticket continuo a sprecare tempo e denaro per l'abbonamento pro. Chiedo ai tecnici di risolvere la questione.

Segreto Lab
Italy
Over 2 years using the app
Edited August 8, 2020

BE CAREFUL !!
Fulfilment are not synchronized, you will have to take care of it manually, which is very NOT convenient when you don't have much time.

They are definitelynot ready yet for shopify - They told me months ago that it should be ok - But Still not.
I m keeping it only because UPS freight cost is cheap.
If you don't need UPS, then I would recommend Sendcloud instead.

MACKEENE
France
3 months using the app
AUCTANE S.L.U. replied May 27, 2020

Thanks for your review. We wanted to inform you that since last month orders paid in our platform are automaticaly fulfilled. In oder to help you to save time on your shipping process. Please update our app. You can send us an email to business@packlink.com. We will respond to all your doubt regarding the new features of our app.

Packlink Team

May 12, 2020

Good service for shipping. APP it doesn't really work. Orders are not getting updated tracking or status. Active shippings are not showing thorough the app. You always have to work on their online website to track and everything. They should try to invest few hours and fix the app at least for basic functionality.

La app non funziona, il servizio di spedizioni è carino. Va gestito quasi tutto dal web. La app passa solo gli ordini al sito. non puoi vedere tracking, non aggiorna tracking. Insomma non fa risparmiare molto tempo.

Concetto è
Italy
20 days using the app
AUCTANE S.L.U. replied May 12, 2020

Thanks for your review. We are working on those points in order to optimize our app.
Thanks for your feedback it's very helpfull

December 12, 2024

Op jullie informatie-pagina staat dat er kan geleverd worden met GLS. We hebben de registratieprocedure doorlopen, en we kunnen die dienst niet vinden ...

E-woodproducts
Belgium
9 minutes using the app
November 21, 2025

Creationbyso
France
4 months using the app