Reviews (951)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless Shopify integration, which simplifies shipping management and automatically updates tracking numbers. They praise its user-friendly interface that streamlines shipping processes and its cost-effective pricing without hidden fees. The responsive customer support is frequently commended for efficiently resolving issues. Features like reliable label printing and a subscription-free option further enhance its appeal, making shipping operations more efficient.

June 12, 2024

Sicuramente il supporto ricevuto da Davide Boscato è stato valido, ciononostante devo chiedervi di migliorare invece il supporto relativo a packlink in quanto non ritengo giusto che per parlare con un operatore devo abbonarmi ad una tariffa alta, quando mi si presenta un problema dialogare con un robot mi fa sentire stupido comunque alla fine con ritardo ho sempre risolto i problemi di spedizione, buon lavoro

ddbijoux
Italy
3 months using the app
June 13, 2024

Comdo da usare e da integrare con il mio ecommerce. Consiglio
Grazie a Davide Boscato per il supporto

ELODIE Brides
Italy
20 days using the app
December 26, 2023

Una gran aplicación que da un servicio perfecto a mi ecommerce. Muy agradecido a Raul Vacas por su ayuda.

Mara Ferrez
Spain
3 months using the app
June 20, 2024

Gracias Katherine por estar tan atenta. ¡Hay gente con gran calidad detrás de la pantalla!

Printatonic
Spain
4 months using the app
August 10, 2021

Bonne plateforme, prix attractifs, très peu de problèmes techniques. Quelques fonctions à ajouter comme inverser/échanger rapidement les adresses inscrites (pour un bon de retour par exemple).

Under Story Lingerie
France
Almost 3 years using the app
Edited March 1, 2021

CIRO IMPROTA, SERVIZIO ECCELENTE VALE 4 STELLE , SERVIZIO TELEFONICO ECCELLENTE , OTTIMO DA UTILIZARE TRAMITE APP SHOPIFY,EFFICENTE ANCHE LA RISPOSTA DEI CORRIERI

Sapori di Sicilia carattere siciliano
Italy
Over 2 years using the app
September 28, 2020

servizio molto utile, per chi non spedisce in contrassegno, consulente telefonico molto bravo e paziente di nome Ciro

skirymi
Italy
Over 2 years using the app
Edited December 16, 2020

after contacting the customer support, I found them very helpful and attentive to my issues. As a novice, this is all very confusing ..they were very patient with me and helped allay my misgivings

YUSAE
Portugal
Over 2 years using the app
AUCTANE S.L.U. replied December 15, 2020

Thanks for your review. I just check and see that Jeffrey your dedicated agent tried to reach you on the 14/12. He will call you back tomorrow morning.

Jeffrey will help you to configure your store on an easy way.

Packlink Team

December 15, 2020

De momento no pongo 5 estrellas porque acabo de empezar y quiero ver cómo funciona. A Antonio si que le pongo 5 estrellas, que ha sido muy atento y cordial. La aplicación tiene buena conectividad y la interface es bastante intuitiva.

BRIE
Spain
Over 2 years using the app
Edited May 5, 2022

Great app. I had issues at the beginning but it has finally been solved. I can print my stickers. There is still improvements to be done to make it perfect.

L'insecterie
France
Over 2 years using the app