Reviews (952)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless Shopify integration, which simplifies shipping management and automatically updates tracking numbers. They praise its user-friendly interface that streamlines shipping processes and its cost-effective pricing without hidden fees. The responsive customer support is frequently commended for efficiently resolving issues. Features like reliable label printing and a subscription-free option further enhance its appeal, making shipping operations more efficient.

February 10, 2022

My Account Manager is BY FAR the most efficient person I have worked with in the recent (and less recent) past.
He immediately gets back to me and has taken over problems which are not his field.
I am really very happy to have such a partner. As for the platform, I think there is room for improvement to make it more seamless but it works.

Big Boutique
France
Over 2 years using the app
March 7, 2022

El servicio de atención al cliente es espectacular, se preocupan por ti en todo momento y la atención es muy personalizada, gracias Jaime por tu atención en todo momento

BOLA 8
Spain
Over 2 years using the app
August 4, 2020

Excellent service, price and customer care. After trying many of them, since some months I have to say PackLink is the best App on shopify for shipping management. Prices are extremely competitive and customer service excellent. I received complete and extremely professional assistance by Emanuele Mazzara, best of account managers! Really recommended

Frab's Magazines & More
Italy
Over 2 years using the app
November 28, 2022

Han mejorado mucho, sobre todo el servicio de atencion al cliente. Te contestan rapido, tiene numero directo y rembolso facil

Mini Kyomo
Spain
Over 2 years using the app
November 5, 2020

Perfecto el trato. Carmen me ayudó a conectar la tienda y se ofrece a ayudarme con los primeros pedidos. Trato y servicio excelente.

Kaisen
Spain
Over 2 years using the app
March 2, 2021

Parfait! Très satisfaite du service. Installation a été très rapide. Cela m'a permis de gagner pas mal de temps.

Muganza The Brand.
Belgium
Over 2 years using the app
May 14, 2020

Its a perfect app for easy shipment. And it works! data is accurate incl tracking. Easy integration and good results. Well done, Packlink

THE CLEAN BEAUTY.CO
Spain
Over 2 years using the app
March 10, 2022

Muy útil esta aplicación para realizar los envíos mas sencillos posibles y posee una gran facilidad a la hora de seguir los envíos, crear las facturas y realizar las devoluciones. También mencionar la ayuda de Antonio Funes a la hora de darme instrucciones y ayudarme a utilizar esta plataforma

L´Atelier de Charlotte Shop
Spain
Over 2 years using the app
Edited July 20, 2020

Very functional !

Natz
France
Over 2 years using the app
Edited January 25, 2023

ancora una volta ho avuto bisogno di aiuto e tempestivamente mi ha chiamato Davide Boscato che ha risolto tutte le mie richieste e mi ha dato anche dei preziosi consigli per gestire al meglio l'app.

NONèdabuttare
Italy
Over 2 years using the app