Reviews (951)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

March 31, 2021

Really happy so far, everything works smooth, shipping costs are amazing and the service is great too. My customer service contac is Markus Laimbauer and was very nice.

HELGA by Anka.Miau
Germany
Over 2 years using the app
May 18, 2021

impeccable bc d'aide en ligne XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXxx

ART OUTRE-MER
France
Over 2 years using the app
November 30, 2021

Ho effettuato la mia prima spedizione, andata alla grande, molto facile da usare grazie anche all'aiuto della mia responsabile account Brunella Esposito.

Arrch
Italy
Over 2 years using the app
June 4, 2020

Application juste installée, très pratique. A noter le service support super disponible et à l'écoute. Je recommande vivement

LIVING BY THE WAVES
France
Over 2 years using the app
October 29, 2020

Superbe appli qui permet de comparer tous les transporteurs, appli très intuitive avec un service client et des commerciaux au top !

D Wood
France
Over 2 years using the app
March 12, 2022

Sencilla de integrar, buena funcionalidad, seguimiento sencillo de los pedidos. Buen trato y seguimiento por parte del equipo.

Café Geisha
Spain
Over 2 years using the app
July 20, 2020

Mi asesor fue Antonio Funes. Esta muy bien, me ayuda mucho. Da posibilidades de cara al cliente final y la automatización es genial.

Maour
Spain
Over 2 years using the app
February 22, 2021

Me llama la atención por su facilidad a la hora de instalar y porque antes de 24 horas un comercial se puso en contacto conmigo para ofrecerme su ayuda. Atención y facilidad inmejorable!!

basoie
Spain
Over 2 years using the app
January 5, 2021

La app de Packlink me parece sencilla, intuitiva, muy fácil de usar y además con precios muy competitivos. Por si fuese poco, hoy me ha llamado Antonio Funes, un comercial muy amable y me ha ayudado a instalar la aplicación en mi Shopify y me ha explicado todos los detalles para usarla, la verdad es que no podría estar mas contenta con el trato recibido! Muy recomendable!

The Chroma Series
Spain
Over 2 years using the app
August 17, 2021

Muy contenta con el servicio prestado de Penelope Almazán. No solo me ha ayudado a instalarlo sino también a utilizarlo y entender la applicación.

Les Tampons de Roser
Spain
About 2 years using the app