Reviews (511)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this shipping platform for its cost-effectiveness and free plan suitable for low-cost shipments. They praise its ease of use and seamless Shopify integration, which simplifies shipping processes. The addition of diverse shipping methods like locker delivery and competitive rates are also highlighted. Customer service is noted for being quick, helpful, and multilingual, providing comprehensive support even on the free plan.

April 29, 2022

J'avais un problème de choix de transporteurs après avoir fait une mise à jour... je ne m'étais pas aperçue qu'il fallait de nouveau cocher les différentes possibilités! Je croyais qu'elles s'ajoutaient automatiquement... Katia a été très efficace. En 5mn, tout était réglé!

Félin et Coton
France
2 months using the app
February 26, 2021

Carmen nos ha ayudado muchísimo. Es una plataforma super fácil y nos ha ayudado muchísimo a la hora de hacer nuestros envíos.
Totalmente recomendable.

LIO STUDIO
Spain
2 months using the app
September 8, 2021

A great app and flawless customer service. Alan was so helpful and friendly in guiding me through the entire Packlink process. An all round fantastic app and experience.

Olana
United Kingdom
2 months using the app
November 8, 2023

Ottima applicazione che fa risparmiare molto tempo per l’inserimento dell’indirizzo, Davide B. è stato molto bravo e cortese a spiegarci la procedura per effettuare al meglio le spedizioni. Paghi solo la singola spedizione senza costi aggiuntivi, consigliata!

Dodi's
Italy
2 months using the app
Edited November 30, 2021

Muy contento con la aplicación, buena atención al cliente. Lo recomiendo encarecidamente para todos los que sean nuevos.

Denshi electronic
Spain
About 2 months using the app
November 15, 2021

This app is really helpfull & Renata is always there to help out with any concerns! She's the best!!

Sad Money
Belgium
About 2 months using the app
July 15, 2021

Application facile d'utilisation, un bon accompagnement, conseiller très professionnel, à l'écoute. Je recommande à 100% !!!

Hayya Empire
France
About 2 months using the app
February 9, 2021

Works great, shipping prizes are fair, Many carriers available, Easy set-up and good customer service. Recommended!

ollilypaperware
Germany
About 2 months using the app
August 18, 2020

Excellent service client et application facile à utiliser. Merci à Chloé qui a répondu à toutes mes questions. Je recommande.

Calie Candle
France
About 2 months using the app
June 1, 2022

salve con packlink ho risolto tutti i miei problemi di logistica . ottima app la consiglio a tutti....!!!

Irina Sport
Italy
About 2 months using the app