Reviews (937)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive shipping prices, variety of courier options, and time-saving automation features like automatic order importation and label printing. The customer service, particularly the dedicated account managers, is praised for their responsiveness. Despite some suggestions for improvement in its Shopify integration, the app is recognized for significantly reducing shipping costs.
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Packlink est une excellente solution si vous souhaitez envoyer de nombreux produits avec votre site. Une version sans abonnement existe, et pour un peu plus de fonctionnalités, l'abonnement à un cout de 30€. La connexion entre Shopify et Packlink est exemplaire, il n'y a jamais de beug d'impression d'étiquettes, et tout se fait facilement. Contrairement au concurrent Sendcloud, Packlink ne facture pas de frais cachés. Je recommande vivement !
Packlink PRO n'est pas gratuit comme c'est mentionné de partout dans leur description !
Packlink PRO est maintenant payant à 39€/mois sur Shopify pour pouvoir l'utiliser !
Packlink PRO is not free anymore as they mention everywhere.
Now we have to pay 39€/month to access services through the Shopify app. A shame!
Recentemente ho avuto bisogno di collegare il mio account Shopify con Packlink per semplificare la gestione delle spedizioni e, fortunatamente, ho trovato Davide Boscato, una persona eccezionale che mi ha assistito in questo processo. La sua professionalità e competenza sono state evidenti fin dal primo contatto.
Innanzitutto, ha dimostrato una grande conoscenza sia di Shopify che di Packlink, guidandomi passo dopo passo attraverso l'intera procedura di integrazione. Ha risposto a tutte le mie domande con pazienza e chiarezza, assicurandosi che comprendessi ogni fase del processo.
Inoltre, ha risolto rapidamente qualsiasi problema tecnico che è sorto, offrendo soluzioni efficaci e spiegando dettagliatamente le azioni intraprese.
l'unico problema che ho trovato è che Shopify limita le funzionalità di un plugin gratuito e utile come quello di packlink
Una gran aplicación que nos permite acceder a precios competitivos y muy fácil de usar. Muy agradecidos a Raúl Vacas por su atención y ayuda.
La experiencia con Packlink ha sido buena, pero lo mejor ha sido el trato y atención de Raúl Vacas.
Siempre ha estado a nuestra disposición, nos ha dedicado el tiempo que ha sido necesario con mucha paciencia y amabilidad.
Comdo da usare e da integrare con il mio ecommerce. Consiglio
Grazie a Davide Boscato per il supporto
l'app è comoda e funzionale ottima integrazione con i vari marketplace l'assistenza in particolare modo è molto efficente, cito la mia referente
responsabile account, BRUNELLA ESPOSITO che a suo tempo mi invitò a provare il loro servizio con una ottima argomentazione. E devo ammettere che il servizio è ottimo
If you are planning to get a heart attack or enjoy having anger tantrums a couple of times a week this app is definitely for you!!! No help whatsoever!!!! You try to contact carriers instead, but they say they can't help you because Packlink has to contact them in your name.
I had to pay 45 euros for a return shipment from Italy to Spain. They gave me an erroneous label twice. I had to contact the customer 3 times to share 3 different labels. After that, they collected the package but instead of TNT they brought it to UPS, only god knows why. The package was lost for a week. UPS contacted my customer saying they have the package in their office but they don't know why naturally, it was supposed to be brought to TNT. The package is still at the UPS office in Milan, I have been waiting for 3 days for them to collect the package from where they left and bring it to BCN. I contacted Packlink maybe 250 times during this process, but they can't be bothered to call TNT and tell them to collect my package from UPS office, which is apparently on the same street according to the customer.
I definitely lost the customer, I cannot make the refund before receiving the items. And, after what happened I cannot charge the customer for the refund now lost 45 euros for the shipment, additionally, I had to give the customer a 10% discount, luckily we know she never gonna use it. Can't get back my products back, nor do I know if they are ok. The value of the items is around 150 Euros. And, I still can't get any help. Today, without any shame they told me again to call TNT knowing that they wouldn't help me, I was about to throw my laptop out of the window.
If you enjoyed my story and wanna have your own stories, feel free to download the app. Have fun!!!!!
Muy contento con el servicio y muy intuitivo
Raúl Vacas me lo puso muy fácil y me explicó genial la funcionalidad y utilidad
Agradecido a Raul
packlink pro può funzionare ottimamente con i tanti servizi ma shopify richiede obbligatoriamente un abbonamento avanzato per poterla utilizzare. da app gratuita quindi diviene conseguentemente (ma indirettamente) molto costosa